Account Manager Lead (Canterbury, Tasman & West Coast)
Blackbird
About Halter
At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn't easy, and in truth, we love that it's hard.
We're backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab's Peter Beck and Icehouse ventures.
About the Role
Halter is looking for an Account Manager Lead to own the retention, renewal and expansion of our existing revenue across Canterbury & West Coast. You'll lead a team of field-based Account Managers, making sure farmers are getting real, ongoing value from Halter - and that they understand the impact it's having on their business.
This is as much a people leadership role as it is a commercial one. You'll coach and develop your team, build out Halter's account management capability in the region, and hold Halter's operating principles as the standard for how you and your team show up every day.
This role is based in Canterbury, Tasman & West Coast, ideally Christchurch, with travel across the region as part of the role.
What Your Day Could Look Like
- Leading the team responsible for retention, renewals and expansion of Halter's existing revenue in the region.
- Making sure farmers are extracting full value from Halter to achieve their goals, and understand the impact it's having on their farming business.
- Leading customer engagement and building valued relationships with farmers, their teams, families and animals - understanding the right touchpoints to help them get the most out of Halter.
- Leading, managing and supporting your field-based Account Managers, driving high performance across the team.
- Adapting and leading Halter's training processes so your team is continuously developing, in line with the company's Principles and objectives.
- Fostering a culture of knowledge-sharing, achievement and collaboration across the sales organisation.
- Working cross-functionally to refine and improve the Halter customer experience, always looking for ways to innovate and upgrade our service.
- Identifying skill gaps, setting clear priorities, and coaching your team to enhance performance and support their professional growth.
- Playing an active role in scaling the team as Halter's presence in the region grows - identifying future hiring needs and leading recruitment to build a high-performing team.
- Living and leading by Halter's operating principles, holding them as the standard for yourself and your team at all times.
The Traits That Matter
- A track record in people leadership, or you're an excellent individual contributor who is ready and excited to take the next step into leadership.
- Someone who wants a people leadership role for the right reasons - genuinely motivated by developing others and building great teams, not just chasing the next title.
- Strong relationship-building skills, with the ability to earn trust with farmers and understand what success looks like for their business.
- A coaching mindset - you get energy from helping others improve and grow.
- Comfortable operating in the field and building out a team across a region as it scales.
- Experience in agriculture, farming, or rural New Zealand is a strong plus.
- Excellent communication skills and the ability to represent Halter's value proposition with credibility.
- A great human first.
- You bring integrity, humility and care. You do what you say you'll do. You show up for our farmers and our teams.
- Lifelong learner mindset.
- You're genuinely curious. You ask questions, seek feedback, and are excited to keep leveling up alongside a world-class team.
- Hunger and grit.
- You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough.
- Positive energy and team spirit.
- You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others' wins as much as your own.
- Comfort in a fast-moving environment.
- You're at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most.
Our Benefits
- Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave.
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
Join Our Team
Halter is committed to promoting a diverse and inclusive workplace a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don't necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We'd love to chat to see if you'll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you're excited about this role and working at Halter, along with your CV, and we'll be in touch!
Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram.
Why Our Team Loves Working at Halter
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
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