Room Attendant

JOB SUMMARY As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. BASIC FUNCTION As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. You will be responsible for cleaning and maintaining guest rooms, as well as common areas, while providing excellent customer service. QUALIFICATIONS Housekeeping experience desirable but not needed. Must be at least 18 years of age. Neat, pleasant personality. Ability to work on feet for an extended period of time. Ability to communicate effectively. Ability to read room numbers, dates and basic instructions. Ability to use mobile device that displays work functions. ESSENTIAL FUNCTIONS Keep work cart and chemical caddies orderly and properly stocked at all times. Inspect room linens before placing in rooms and return below standard pieces to Housekeeping. Proper utilization of equipment supplies and guest amenities. Thorough cleanliness and sanitation of guest bathrooms. Daily changing of soiled linens on beds and remaking beds following the property standards. Thorough cleanliness of rooms, balconies and room furnishings. Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office. Strict follow through on lost and found procedures. Absolute respect for guests’ property should always be exercised. Practice safety standards at all times. Responsible care of equipment. Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms. Remain alert, courteous and helpful to the guests and co-workers at all times. MARGINAL FUNCTIONS Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds Required to perform other tasks and duties as assigned. Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours. Perform other related duties as requested by the Housekeeping Supervisor, or Housekeeping Manager. ENVIRONMENT Indoor work with hard and carpeted surfaces. Occasional outdoor work. Good ventilation with artificial lighting. Insurance Benefits & PTO Accrual from Day 1! The Friendliest Resort in Lake Geneva is growing our team! Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve. As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide. Employee discounts on property and at other First Hospitality properties Guest room discounts for friends and family Free meals with every shift On the job training Welcoming and supportive global network Medical, dental, and life insurance, 401K and more for full-time employees Dental, Vision, and Teladoc benefits for part-time employees #J-18808-Ljbffr