Sr. ServiceNow Developer -Remote
The Dignify Solutions, LLC
Sr. ServiceNow Developer
Certified ServiceNow System Administrator (CSA) required
5+ years of ServiceNow development experience
Hands-on experience with ServiceNow Integrated Risk Management (IRM) and Strategic Portfolio Management (SPM)
Strong experience with Flow Designer and workflow automation
Experience with Integration Hub and REST/SOAP API development (JSON)
Proficiency in JavaScript and ServiceNow scripting
Solid understanding of ITIL processes (certification preferred)
Familiarity with Agile/Scrum methodologies
ServiceNow Certified Application Developer (CAD) preferred or equivalent hands-on development experience
Experience with Now Assist and AI-powered automation capabilities preferred, with a strong interest in leveraging AI to drive automation and efficiency
Experience with bi-directional system integrations strongly preferred
Design and develop scalable, maintainable solutions within ServiceNow IRM and SPM to support customer-facing operations
Own end-to-end solution delivery, from design through deployment and continuous improvement
Rapidly design and optimize automated workflows using Flow Designer to reduce manual effort and improve efficiency
Develop customer-facing portals and self-service capabilities to enhance user experience
Integrate ServiceNow with internal and external systems using Integration Hub and REST/SOAP APIs
Implement and maintain bi-directional data synchronization between ServiceNow and partner systems
Leverage Now Assist and AI capabilities to drive intelligent automation and actionable insights
Create and maintain service catalog items with automated fulfillment workflows
Design notification and alerting mechanisms to improve communication and service delivery
Collaborate with business analysts and stakeholders to define and deliver scalable technical solutions
Write clean, efficient, and maintainable code following best practices
Develop and execute test cases to ensure high-quality, reliable solutions
Document code, configurations, and solutions to support maintainability and knowledge sharing
Stay current with ServiceNow platform releases and apply enhancements to continuously improve solutions
5+ years delivering ServiceNow solutions in enterprise environments, including CSM, ITSM, IRM and SPM
Demonstrated success implementing automation and integrations at scale
Experience supporting customer-facing platforms or service delivery operations
Proven ability to work cross-functionally with technical and business stakeholders
Strong communication and collaboration skills
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