Senior Account Manager

Join a high-growth SaaS business transforming the construction and built environment sector through innovative technology. Our client is a market-leading software provider delivering cutting-edge solutions to enterprise organisations (such as Utility companies and National House Builders) across the construction and built environment sector. Backed by over £120m in funding and having doubled in size over the last two years, they are continuing to scale rapidly and invest heavily in growth. As part of this expansion, they are looking for a Senior Account Manager to manage and grow a portfolio of 4-5 enterprise customers. This is a strategic, revenue-focused role where you'll be responsible for building executive-level relationships, driving customer success, protecting recurring revenue, and identifying opportunities to expand the partnership across multiple business units and stakeholders. Fully remote, with occasional travel for customer meetings, industry events and team collaboration days. Responsibilities: Manage and grow a portfolio of enterprise accounts across the construction and built environment sector Build and maintain strong relationships with senior stakeholders, decision-makers, and executive sponsors Understand customer business objectives and align solutions to deliver measurable value Identify and execute upsell, cross-sell, and account expansion opportunities Lead account planning, QBRs, renewal discussions, and commercial negotiations Maintain accurate forecasting, pipeline management, and CRM records Partner closely with Customer Success, Sales, Product, and Leadership teams to maximise customer outcomes Act as a trusted advisor and strategic partner to Utilities, Tier 1 Contractors & National House Builders customers The Successful Candidate: 5+ years' sales or account management experience within an Enterprise SaaS environment Proven track record of growing, retaining, and expanding enterprise customer accounts Experience managing complex sales cycles and navigating multi-stakeholder enterprise organisations Strong commercial acumen with the ability to build relationships and influence C-level and senior decision-makers Experience selling into organisations within the construction, infrastructure, engineering, property, or built environment sectors would be advantageous Experience working with Utilities, Tier 1 Contractors or National House Builders is a plus Demonstrated success in identifying and closing up-sell, cross-sell, and expansion opportunities Experience with structured sales methodologies such as MEDDPICC is advantageous Package: Basic salary up to £100,000 (depending on experience) OTE x2 (uncapped) Private Medical Insurance 25 Days Holiday + Bank Holidays, with the option to buy additional leave Award-Winning Benefits Package including wellbeing and lifestyle perks Clear Career Progression within a fast-growing technology business #J-18808-Ljbffr