Head of Sales

Head Of Sales

New York, New York

Who We Are

Creating content that resonates is great. Turning that attention into growth is even better. That's what Manychat does.

Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok: at the right moment, with the right message, minus the manual work.

We're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow.

Who We're Looking For

Have you built a sales engine from scratch: defined the motion, hired the first reps, and scaled to something real? If so, this might be the most compelling blank canvas you've seen in a while.

Manychat for Brands is a strategic initiative targeting brands and agencies. We're past the design partner phase and approaching public launch, which means the timing is right to bring in a sales leader who can hit the ground running in Q1.

This is Manychat's first mid-market sales division. You'll work with the credibility of a market-leading platform behind you and the freedom of a startup in front of you. The ICP spans growth marketing and influencer marketing leaders at brands, plus agencies: a space primed for conversational automation.

You're not here to inherit a playbook. You're here to write one. If that's the kind of challenge that energizes you, let's talk.

What You'll Do

• Build and own the sales function for Manychat for Brands from the ground up: strategy, process, tooling, and team.
• Personally close the first few deals while simultaneously laying the infrastructure for scale (player-coach model).
• Design and run both inbound/inside sales and outbound BDR → AE motions, iterating rapidly to find what works.
• Define and refine the ICP across brands and agencies; validate and evolve the go-to-market approach in close partnership with marketing and product.
• Scale the team progressively from a lean starting point to multiple layers of AEs/BDRs as results validate growth.
• Introduce an AI-stack and modern outbound infrastructure to maximize productivity and pipeline efficiency.
• Collaborate cross-functionally with marketing, product, operations, and the Customer Success team to deliver a seamless customer journey.
• Provide feedback on pricing, packaging, and product fit. Your voice in the room matters.
• Establish clear metrics, forecasting, and reporting rhythms; manage to targets for deals closed and average deal value.

To Shine In This Role

You'll need:

• A zero-to-one mindset with "tech scrappy" energy, ideally forged at a Series A to Series C company.
• Genuine comfort being hands-on as a player-coach: you close deals yourself while building the team and systems around you.
• Proven experience leading a B2B sales team from a handful of reps to a full-scale sales org in a mid-market or similar segment.
• Experience designing and running both inbound/inside and outbound sales motions.
• Strong cross-functional collaboration skills; you naturally partner with marketing, product, and CS to drive shared outcomes.

It would be great if you have:

• Familiarity with the modern AI stack for outbound and agentic BDR systems; we value modern approaches over old-school playbooks.
• Experience selling to brand marketing, growth marketing, or influencer marketing personas, or to agencies.
• Exposure to product-led growth or self-serve SaaS environments (not required, but helpful context).

What We Offer

We care deeply about your growth, well-being, and comfort. Benefits at Manychat don't start with a spreadsheet; they start with a belief: that you should be healthy, able to care for the people you love, and set up to do your best work. Everything below follows from that:

• Annual professional development budget reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid work and generous, and flexible time off
• In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events.
• AI isn't a perk here; it's how we work. Tools like Claude and OpenAI are available by default, and we genuinely back teams in adopting whatever makes them faster. It's a toolkit that's well ahead of the market, and you'll have it from day one.

Manychat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you're set up for success.

With my application, I accept the Manychat Privacy Policy.