Project Coordinator Custom Millwork & Kitchen Design

Job Description

Job Description

About Us

We are a family-owned custom millwork and kitchen design company with over 60 years of experience and multiple locations across New York and Miami. We specialize in high-end residential kitchens, custom cabinetry, and millwork installations. We are growing rapidly and looking for a highly organized, proactive team member to help manage operations between the office, field, installers, and project sites.

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Position Overview

We are looking for a detail-oriented and dependable Project Coordinator to assist with scheduling, field coordination, inventory management, service follow-up, and project support specifically within the custom kitchen, cabinetry, and millwork industry.

This is a hands-on, coordination-level role — not a design, project management, or superintendent position. You will support production and installation from behind the scenes and on-site, keeping communication organized between clients, installers, contractors, and our internal team.

This is a hybrid role involving office responsibilities and site visits throughout NYC and Long Island (1–2 field days per week).

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Responsibilities

Office & Operations

Office & Operations

•      Schedule deliveries and installations
•      Coordinate installer schedules and logistics
•      Confirm site conditions using photos, measurements, and project details
•      Track and manage service calls and punch lists
•      Order replacement parts, hardware, and stock materials
•      Maintain inventory and stock organization
•      Communicate with vendors and suppliers
•      Follow up with clients, installers, and contractors
•      Ensure project files, notes, and updates are properly documented

Field Responsibilities

•⁠  ⁠Visit job sites for measurements and site verification (1–2 days per week)
•⁠  ⁠Coordinate with general contractors and other trades onsite
•⁠  ⁠Review site conditions and report issues proactively
•⁠  ⁠Assist with MEP coordination and construction drawings
•⁠  ⁠Ensure installers have all required information before installation
•⁠  ⁠Help solve installation and field-related issues quickly and professionally

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Qualifications

Required Experience

•      At least 2+ years of hands-on experience specifically in kitchen cabinetry, custom millwork, or high-end residential kitchen/bath installation — general construction, superintendent, or corporate project-management experience without direct cabinetry/millwork/kitchen exposure will not be considered a match for this role.
•      Comfortable reading shop drawings, cut lists, and cabinetry specs (not just architectural plans)
•      Experience working directly with installers, cabinet shops, or kitchen/millwork subcontractors day-to-day — not just overseeing them at a project-management distance

Strongly Preferred

•      Familiarity with kitchen design software (2020 Design Live, Cyncly 2020, or similar) — you don't need to design, but you should be able to read a layout
•      Experience coordinating punch lists and service calls after installation
•      Understanding of MEP drawings as they relate to kitchen/millwork rough-ins

Skills

•      Extremely organized and detail-oriented
•      Strong communication and problem-solving skills
•      Comfortable managing multiple projects at once
•      Ability to work independently and take initiative
•      Tech-savvy and comfortable with Google Workspace, spreadsheets, and project management tools
•      Reliable transportation and willingness to travel to job sites

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Ideal Candidate

The ideal candidate is:

⁠•      Has spent real time in a cabinet shop, kitchen showroom, or on a millwork installation crew — this is industry-specific experience, not general construction
•      Is proactive instead of reactive, and good under pressure
•      Is looking for a coordination-level role long-term — not a stepping stone while job-searching for a Project Manager or Superintendent title, and not a step down from one
•      Is organized enough to keep projects and service issues from slipping through the cracks
•      Is looking for long-term growth within a fast-growing company

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Compensation

•⁠  ⁠Competitive salary based on experience
•⁠  ⁠Opportunity for growth into project management
•⁠  ⁠Company phone / mileage reimbursement (if applicable)
•⁠  ⁠Full-time position