Trust Admin Assistant

Overview First Security Bank is seeking a professional, energetic, and team‑oriented individual to join our team as a Trust Admin Assistant. If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service‑driven team, we encourage you to apply. This role supports daily operational procedures for a variety of Trust and Wealth Management accounts, including IRAs, trusts, bonds, estates, agencies, escrows, and retirement plans, while ensuring full compliance with all policies, procedures, and regulatory standards. This position requires on‑site work. Responsibilities Assist Trust Officers with daily account administration and client service needs. Process transactions, distributions, and contributions for trust and retirement accounts. Prepare and maintain accurate account documentation and records. Monitor account activity to ensure compliance with internal policies and regulatory standards. Respond to client inquiries promptly and professionally, providing exceptional customer service. Coordinate with internal departments and external partners to facilitate account operations. Support the preparation of reports, statements, and correspondence for clients and management. Protect all customer information and bank operations through strict confidentiality. Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems and trust software. Maintain reliable transportation, punctual attendance, and the ability to work on‑site with occasional extended hours when necessary. Perform additional duties as assigned by management. Qualifications Must be at least 18 years of age. High School Diploma or GED is required. Bachelor's degree in finance, business, accounting, or related field required; or 5+ years of experience in accounting, payroll, bookkeeping or related field required. Proficiency with Outlook, Word, Excel, typing, 10-key, and internet navigation required. Commitment to demonstrating First Security's Core 5 values with customers and coworkers. Hours Regularly Scheduled Hours/Week: 40 (+); Monday – Thursday: 7:45am – 4:30pm; Friday: 7:45am – 5:00pm. Extended working hours may be required. Other Duties Essential duties and responsibilities include the duties listed above under Responsibilities. Additional Information Physical Demands: Possess sufficient mobility to work in a standard office setting. May perform repetitive movements and operate office equipment. The employee must be able to work on‑site and may be required to work extended hours. Mental Demands: Ability to maintain attention to detail, handle multiple tasks, and interact with customers and coworkers professionally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Application Process Note: This description preserves job responsibilities and qualifications. For more information about opportunities, visit the company site. This description may include information about the application process; it is not an endorsement of any external process and is intended to inform applicants of the role. #J-18808-Ljbffr