Operations Manager, Staff Support & Administration

Operations Manager, Staff Support & Administration

Job no: 536420

Work type: Staff

Senior management: Vice President for Student Affairs

Department: SECL - Squires Student Center

Location: Blacksburg, Virginia

Categories: Student Affairs / Services

Job Description
We seek an Operations Manager, Staff Support & Administration to provide operational management and administrative support to the areas within the Senior Director for Student Engagement and Community Centers portfolio. The Operations Manager provides leadership and oversight for HR administration across Student Engagement and Campus Life (SECL) and the Cultural and Community Centers (CCCs), as well as executive support across the Student Engagement and Campus Life leadership team. This position ensures compliance with university policies, manages departmental hiring and onboarding processes, and delivers strategic administrative support to senior leadership. The Manager serves as a key liaison between SECL, CCCs, and Student Affairs HR, while fostering a positive and professional environment for staff and students.

Here's what you need to know about the role:

1. You will join Student Engagement and Campus Life, a department that uplifts the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services.

2. You will report to the Associate Director for Student Organizations and Administration, in a regular, full-time, 100% university staff appointment.

3. You will be responsible for leading HR administration for Student Engagement and Campus Life (SECL) and the Cultural and Community Centers (CCCs), serving as the primary liaison between the departments and the Student Affairs Human Resources Office. In this role, you will also design and implement training materials and resources to promote awareness and compliance with departmental and university policies, while providing administrative support to the Senior Director and SECL Associate Directors.

4. You will have the chance to grow and take advantage of a professional development plan with opportunities to advance within the Department and the Division.

5. You will be offered a base salary between $55,000-60,000, along with a comprehensive benefits package that includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Required Qualifications
• Demonstrated experience in HR administration, onboarding, and payroll/time entry systems.
• Demonstrated ability to manage multiple tasks, maintain accurate records, and coordinate various schedules.
• Ability to interpret and apply policies, exercising judgment, using problem-solving strategies, and maintaining highly confidential and sensitive information.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and Outlook).

Preferred Qualifications
• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
• Knowledge of university human resources, travel, payroll, and policies and procedures.
• Experience supporting senior leadership in an administrative or HR management capacity.
• Previous experience working in higher education.

Pay Band
3

Overtime Status
Non-Exempt: Eligible for overtime

Appointment Type
Regular

Salary Information
$55,000 - $60,000

Hours per week
40

Review Date

5/27/2026

Additional Information
The selected candidate must have a criminal background check.

About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!


About Student Engagement and Campus Life (SECL) : The team in Student Engagement and Campus Life holds a deep passion for building affirming environments where every person feels seen, heard, and valued through exceptional service and programs that reflect and uplift our community, and we are genuinely excited to continuously learn and grow our knowledge of student unions, services, and student experiences.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at View phone number on click.appcast.io or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061.

If you are an individual with a disability and desire an accommodation, please contact Cristina Rosa Castaner at View email address on click.appcast.io during regular business hours at least 10 business days prior to the event.

Advertised: May 18, 2026

Applications close:


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