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Head of Customer Support - Remote, AI-Driven Scale

Omaze

Dibbs is looking for a Head of Customer Support in New York City or remote in the US. This leader will build and manage customer support across our partner ecosystem, ensuring a fast and accurate experience for users. Your role will combine operational management with strategic oversight, focusing on AI-enhanced support solutions. The ideal candidate will have extensive experience in customer support, a strong grasp of operational infrastructure, and the ability to lead cross-functional teams. You will work in a fast-paced startup environment, driving efficiency and quality in customer interactions. #J-18808-Ljbffr

Vacancy posted 2 days ago
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