Customer Success Manager
$120k - $170kSweep Inc.
Who are we? Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence. What will you do at Sweep? As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless integration into each customer's Salesforce ecosystem and long-term business success.
Key Responsibilities
Sweep offers a competitive compensation package, including salary and equity components, with potential for variable incentives. Actual compensation is determined based on factors such as the candidate's skills, qualifications, and experience. In addition, Sweep provides a comprehensive and inclusive benefits package, which includes: healthcare, dental, vision, a 401(k) plan with matching contributions, flexible paid time off, team outings and more! The ideal candidate will work out of our New York City office on a flexible hybrid schedule. The OTE for this Customer Success Manager role in New York ranges from $120,000 to $170,000 per year. About Sweep: As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, and Tel Aviv, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our About page
Key Responsibilities
- Build trusted partnerships with executive sponsors and RevOps leaders across key accounts.
- Lead enterprise onboarding, technical configuration, and strategic enablement plans.
- Deeply understand each customer's Salesforce infrastructure, data flow, and GTM strategy.
- Serve as the technical liaison between customer teams and Sweep's Product, Engineering, and Support teams.
- Proactively monitor account health, usage trends, and adoption metrics to drive retention and expansion.
- Run quarterly business reviews, identify growth opportunities, and advocate for customer needs internally.
- Manage and drive annual customer contract renewals, maintaining long-term customer relationships and retention.
- Develop scalable best practices and playbooks for enterprise success and expansion.
- 5+ years of experience in Customer Success, Strategic Account Management, or Salesforce consulting for enterprise SaaS solutions or SI.
- Extensive Salesforce knowledge, including data model, automation, and advanced configuration.
- Salesforce Administrator certification (preferred).
- Proven ability to manage multi-stakeholder relationships across business and technical teams.
- Experience with complex integrations, security reviews, and compliance processes.
- Exceptional communication and executive presentation skills.
- Strategic thinker with a consultative mindset and the ability to translate business goals into technical execution.
Sweep offers a competitive compensation package, including salary and equity components, with potential for variable incentives. Actual compensation is determined based on factors such as the candidate's skills, qualifications, and experience. In addition, Sweep provides a comprehensive and inclusive benefits package, which includes: healthcare, dental, vision, a 401(k) plan with matching contributions, flexible paid time off, team outings and more! The ideal candidate will work out of our New York City office on a flexible hybrid schedule. The OTE for this Customer Success Manager role in New York ranges from $120,000 to $170,000 per year. About Sweep: As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, and Tel Aviv, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our About page
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in New York, NY vacancy
$25 - $35 per hour
...Remote Customer Success Manager Company: Del Toro Insurance Compensation: USD 25 - 35/hour Location: Remote: United States Mission of Del Toro Insurance: “Our mission is to empower aspiring entrepreneurs to achieve professional, financial, and personal...SuggestedContract workRemote workEmma of Torre.ai
New York, NY3 days ago- ...A leading benefits technology company is seeking a Customer Success Manager to oversee 30+ commercial and enterprise accounts. You will foster strong relationships to ensure client satisfaction and success by guiding customers in leveraging the product effectively. The...SuggestedRemote workFlexible hours
Forma
New York, NY3 days ago $26 - $28 per hour
...Customer Success Manager – PetDesk | Remote (US) PetDesk is seeking a Customer Success Manager (CSM) to own the post-sales experience for veterinary practices. This full-time, remote role offers $26–$28/hour plus eligibility for a performance-based bonus program. The...SuggestedHourly payFull timeRemote workSchool Result
New York, NY3 days ago- ...An innovative automotive tech company is seeking an Enterprise Customer Success Manager to build relationships with dealerships and optimize their success through data-driven insights. The role requires experience with automotive clients, expertise in digital advertising...SuggestedRemote work
AutoLeadStar
New York, NY3 days ago $115k - $150k
...Vercel is seeking a Customer Success Manager to join their remote team in the United States. You will manage a portfolio of Enterprise customers, driving success through strong relationships and aligning Vercel's solutions with their business objectives. The ideal candidate...SuggestedRemote workFlexible hoursVercel Corp
New York, NY3 days ago- ...the best minds in the field, and drive meaningful change, then we invite you to explore career opportunities with us. Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to...Remote work
Patlytics
New York, NY1 day ago $200k - $265k
...build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted...Work at officeVisa sponsorshipFlexible hoursAnthropic
New York, NY3 days ago- ...for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manage r, you'll manage client onboarding...Remote work
Titan
New York, NY3 days ago $65k - $85k
...Base pay range $65,000.00/yr - $85,000.00/yr Director of Customer Engagement at Valant Customer Success Manager Now more than ever, our world needs mental health professionals. Day in and day out, they’re doing their best to provide exceptional care to an increasing number...Work experience placementRemote workVisa sponsorshipValant
New York, NY3 days ago$72k - $90k
...solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites,... ...and keep them loyal for life. About the Role: The Customer Success Manager (CSM) partners with Wunderkind’s largest enterprise clients to...Wunderkind
New York, NY2 days ago- ...the two quickly. About the Role This is an customer-facing role focused on strategic relationship management and retention. You'll own some of our highest-... ...cross-functionally with sales, support, customer success, and our CEO to ensure scaled customers achieve rapid...
Mintlify
New York, NY4 days ago - ...Enterprise Customer Success ManagerWe are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and...
Kaizen Stackup
New York, NY4 days ago $85k - $115k
...mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can... ...gets to build, this is your moment. About the Team Customer Success sits within Bubble's Commercial Success organization and owns...Work at officeLocal areaRelocation3 days per weekBubble PC
New York, NY3 days ago- ...Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We provide a suite of video solutions that streamline video ad delivery...
Cedato Technologies Ltd
New York, NY5 days ago $115k - $125k
...Customer Success Manager At Intenseye, we believe protecting people at work is non-negotiable. That's why we're building the world's most advanced AI-powered platform for industrial environments, designed to help organizations move from reactive programs to proactive...3 days per weekintenseye
New York, NY3 days ago$60k - $70k
...Customer Success Manager Brooklyn, NY $60,000–$70,000 base + $10,000–$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white-glove onboarding experience for new clients. You'll be the primary point...Contract workWork at officeABConsulting BK NYC LLC
New York, NY2 days ago$105k - $125k
...Customer Success Manager | Media + Agency Flowcode This role is based in Soho, New York City and expected to be in office 4 days a week. Flowcode Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct...Work at officeFlowcode
New York, NY5 days ago$90.2k - $108.9k
...Customer Success Manager New York, New York Apply Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup...Casual workWork at officeLocal areaJustworks
New York, NY5 days ago$146.25k - $195k
...As an Enterprise Customer Success Manager , you will be the trusted advisor and business owner for a portfolio of Navan's most strategic enterprise customers. You will be accountable for protecting long-term partnerships, delivering revenue performance, accelerating...Navan
New York, NY2 days ago- ...Customer Success Manager LEDGE'S MISSION is to reinvent how finance teams work by building AI agents that actually do the work, not just automate it. We began with an industry-leading reconciliation platform used by top finance teams. We are now broadening our scope...Contract workWork at office
Ledge
New York, NY2 days ago $105k - $114k
...Customer Success Manager Playtech is seeking a strategic and relationship-driven Customer Success Manager to support our U.S. Live Casino business. Based in Atlantic City, New Jersey, this role will serve as the primary U.S.-based partner for assigned B2B iGaming clients...Playtech
Atlantic City, NJ2 days ago$90k - $105k
...Account Management Team Opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate...Summer workLocal areaFlexible hours9fin
New York, NY4 days ago$120k - $140k
...Customer Success ManagerRemote, NYC PreferredWork Type: Salary, Full-time Location: Hybrid, Remote Compensation Band (USD): $120,000 - $14... .... We are seeking a skilled and experienced Technical Partner Manager to join our dynamic team and contribute to our continued success...Full timeRemote workbidease
New York, NY1 day ago$90k - $100k
...Account Manager You should have a true entrepreneurial spirit, be open to frequent change, and have a passion for helping small business... ...with Cents. As an Account Manager, you will be part of the customer success team for Cents users located across the U.S. Your job is to...Local areaWork from homeCents
New York, NY1 day ago- ...Customer Success Manager Novata is a public benefit corporation founded by a unique consortium of leading foundations and private-sector organizations, including the Ford Foundation, the Omidyar Network, S&P Global, and Hamilton Lane. Our mission is to empower the private...Work at officeImmediate startWorldwide
Novata
New York, NY3 days ago - ...way they use information. Your Role: Join our dynamic Customer-facing team and help us shape the future of Enterprise Search... ...with some of our most strategic customers. As a Customer Success Manager, you will be pivotal in nurturing and expanding our engagement...
Chapsvision France
New York, NY1 day ago - ...Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of our AI-powered research platform. If you love building relationships, driving adoption, and helping customers achieve their goals, let's talk. Background Listen...Summer workWork at officeFlexible hours
Listen Labs
New York, NY5 days ago - ...Customer Success Manager An inclusive work environment is an empowering one. At Cutover, we lead with empathy and enable others to succeed through curiosity, kindness, and self-expression. Location: This role is flexible in location, but we would expect you to be...Work at officeWork from homeFlexible hours
Cutover
New York, NY2 days ago - ...Customer Success Manager Cyabra helps global enterprises and governments restore trust and authenticity when manipulated content, coordinated behaviors, and inauthentic actors distort what's real online. The solution analyzes who is operating, how activity is amplified...Work at office
Cyabra
New York, NY4 days ago $130k - $140k
...Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming operations within the hospitality and property management space...Full timeContract workTemporary workWork at officeEqual Access
New York, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- technical customer success manager New York, NY
- customer success manager New York, NY
- senior customer success manager New York, NY
- success manager New York, NY
- partner success manager New York, NY
- client success manager New York, NY
- strategic customer success manager New York, NY
- sr. customer success manager New York, NY
- customer success manager csm New York, NY
- customer success manager remote New York, NY