Facilities Coordinator

Facilities Coordinator

The Facilities Team oversees Redstone's physical assets and are responsible for maintenance of the portfolio, ensuring high curb appeal and building systems are functioning properly. This position coordinates, schedules, conducts and attends all manners of inspections including but not limited to life safety, turnover, building code, etc. The position requires an outgoing, resourceful, professional, and enthusiastic individual. The role supports the Director of Residential Facilities as well as the Residential Team. This position requires regular travel to all properties in the Residential portfolio.

Reports to: Director of Residential Facilities

Wage Status: Non-Exempt; $20 - $24 per hour depending on experience

Normal Hours: 40 hours per week. 7:30am 4:00pm

Job Responsibilities:

• Perform property inspections and coordinate any necessary follow-up, including pre-occupancy, move-out, turnover, and final inspections.
• Conduct routine property walks to identify maintenance needs, capital improvements, and opportunities to enhance overall appearance, safety, and functionality.
• Review vendor and contract compliance across assigned properties, including services such as grounds, janitorial, life safety systems, elevators, HVAC, and other building systems.
• Coordinate vendor access and support inspections, testing, and preventative maintenance activities, including regulatory and compliance-related inspections.
• Manage and maintain compliance documentation, inspection reports, permits, and certifications to ensure properties meet regulatory, safety, and organizational standards.
• Complete data entry, create and manage work orders, and perform research related to assigned maintenance projects and facilities initiatives.
• Support broader facilities and maintenance operations by assisting with special projects, on-site needs, and operational support for property management, facilities, and maintenance teams as required.
• Bi-annual nighttime property inspections to ensure exterior light functionality (outside normal business hours)

Essential Job Requirements

We are one Redstone! Our team works collaboratively and proactively to deliver exemplary customer service in support of our service standards: Safety, Courtesy, Inclusivity, Efficiency, and Pride of Place. Redstone is looking for a candidate that consistently exhibits a professional communication style and positive attitude and can pivot quickly. Exemplary customer service skills are critical. Our preferred candidate will be able to adapt to the changing needs, be a team player, and exhibit self-direction. The ideal person for this position should have strong communication skills, be organized, the ability to learn, and the willingness to contribute when needed for projects.

Additional Requirements

• Attendance is an imperative job function. Self-motivation and the ability to work independently are all essential.
• Will be required to work additional weekend hours during the summer "turnover" months as deemed necessary. The last 5/6 days of the month during the "turnover" season are considered "black out days." Vacation/time off will be approved on a limited basis
• Some early morning/late nights will be required for inspections
• Strong organizational skills are essential.
• Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
• Other duties may be assigned as they arise.
• Valid driver's license, reliable transportation and vehicle insurance, are required.
• Proficiency in the Microsoft Office Suite (Outlook, Word, and Excel) is required for communication, reporting, and recordkeeping.
• Must be comfortable using app-based technology; we utilize a CRM system to manage work orders, track inspections, and document facilities activity. Training will be provided; the ability to learn and adapt to new platforms quickly is essential.
• Must be able to learn new software applications quickly as technology tools evolve and are introduced.
• Must pass criminal background check.

Physical Requirements

This position is primarily field-based and requires a high level of physical activity. The following physical requirements are essential to performing the duties of this role:

• Walking: 75100% of work time is spent walking properties, conducting inspections, and performing site visits across the residential portfolio.
• Stair Climbing: Must be able to regularly climb stairs to access all areas of assigned properties, including multi-story buildings without elevator access.
• Desk/Computer Work: Position requires periods of sedentary desk and computer work for documentation, data entry, work order management, and administrative tasks.
• The position may also require standing, bending, and occasional lifting as needed during property inspections and site visits.

Benefits:

• Medical, vision, dental insurance plan;
• 401K match;
• Three weeks paid vacation to start and can earn up to five weeks;
• Paid sick leave;
• Paternity and maternity leave;
• Twelve paid holidays and a paid day off on your birthday.
• Discretionary Bonuses