Technology Specialist 1

Technology Specialist I

The Technology Specialist I installs, repairs, upgrades, calibrates, and troubleshoots current and future technology products. In addition, this position trains customers on all levels of survey infrastructure products and machine technology. The incumbent in this position is expected to model the following practices daily: Demonstrate alignment with the company's mission and core business values; Collaborate with key internal/external resources; Participate in ongoing self-development.

Essential functions include modeling HOLT's Values Based Leadership tools, demonstrating technology products, installing laser, GPS, and UTS systems, teaching customers and employees on effective utilization of technology products, coordinating with manager to develop product database, creating and initiating machine communications, troubleshooting electrical systems, performing system testing, maintaining and improving current technology, verifying site calibrations, working with various programs, installing and measuring up Earthworks platforms, performing application calibrations, troubleshooting, and problem resolution, testing, diagnosing, repairing, and adjusting electronic and optical equipment, utilizing Business Center software, working with other departments to ensure customer needs are met, training customers on CAT integrated technology products, pulling and preparing inventory, covering periodic rotations on the SITECH Help Desk, requiring regular and punctual employee attendance, working safely always and adhering to all applicable safety policies, performing other duties as assigned.

Knowledge, skills, and abilities include knowledge with current computer software, related hardware, and machine electronic systems, strong electric diagnostic skills, schematic reading, and understanding, working knowledge of 3D site modeling and the interaction of models with machine controls and site calibrations, ability to operate multiple sized and brands of heavy equipment, ability to install and repair hydraulic valve systems and associated control systems, strong electrical system experience, ability to disassemble and repair various electronic systems related to machine technology and survey infrastructure products, ability to cut, grind, weld, and solder, excellent work habits, accuracy, attention to detail, and quality of work, excellent customer service skills, verbal and written communication skills, ability to follow logical troubleshooting procedures, effective influencing skills which include teaching, motivating, and developing customers and employees, strong organization and time management skills, critical thinking and problem-solving skills, ability to work independently and as part of a team, ability to be self-starting and self-motivated, ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects, ability to read, write, and understand information, ability to listen to and understand information and ideas presented through spoken words and sentences, strong computer skills and the ability to work in Microsoft Word, Excel, CAD, AGTEC, in addition to various warehouse and accounting programs.

Requirements include high school diploma or equivalent and some college, or additional technical training, required; Associates Degree in Survey, Auto, or Diesel Mechanics preferred, Trimble Certified Trainer preferred, up to 2 years experience with machine control products and infrastructure preferred.

Supervisory responsibilities include none.

Travel includes up to 30% travel may be required, to include overnight stays, valid Driver's License required.

Physical requirements include significant amount of time standing, walking, kneeling, crouching, stooping, and reaching, constant movement and use of hands, frequently communicates with others, routinely reacts to visual, auditory, and other signals including alarms and instructions, must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue, be able to maneuver safely and work underneath equipment, occasionally lifts and moves materials and equipment up to 50 lbs., ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment.

Work environment includes regularly works outdoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity, requires wearing common protective or safety equipment, works in an enclosed and open vehicle or equipment, exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment, works in extremely bright or inadequate lighting, exposure to high noise levels and body vibration, works in confined workspaces, awkward positions, and high places, exposure to minor burns, cuts, bites, or stings.

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.