Authorization Specialist

At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation's largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day.

The Authorization Specialist is an experienced healthcare billing professional who will work with clients across the country in solving complex problems in today's rapidly changing healthcare environment. The role will focus on the healthcare revenue cycle, support business development activities, and work with a wide variety of clients to deliver professional services.

The position also serves as an administrative resource for Salesforce billing case management, partner portal administration. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities while maintaining a high level of accuracy.

Job Duties & Responsibilities

• Billing Accuracy & Authorization Creation/Resolution
• Support our billing operation by obtaining Authorizations from payers
• Investigate and resolve authorization discrepancies
• Assist with partner inquiries.
• Utilize payer portals to re-authorize visits
• Call as needed to carriers to obtain/status authorization
• Use patient data tool - Salesforce to document information
• Data entry of new patient information/Scan documents
• Meet/Exceed the Production goals set forth by RCM Leadership
• Proactively identify opportunities to improve billing accuracy and efficiency.
• Salesforce & Partner Portal
• Serve as the administrator for Salesforce billing cases, ensuring cases are assigned, tracked, and resolved in a timely manner.
• Partner & Project Support
• Provide general administrative and operational support to the RCM team.

Requirements

• High school diploma or equivalent required
• 1 year of experience in billing, accounts receivable, revenue cycle management, or financial operations.
• Experience working with billing systems, invoicing processes, or customer account platforms.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet recurring deadlines.
• Must be comfortable with change and working in a dynamic work environment

Salary Description

$23.00-$25.00/hr

LifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.