Americas Technical Services & Project Management Director

Job Description

Americas Technical Services & Project Management Director

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Location: United States

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Regional Coverage: USA, Canada & Latin America

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Sector: Integrated Facilities Management | Engineering | Technical Services | Critical Environments

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About the Opportunity

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Boden Talent is partnering with our client, a leading global organization, to recruit an experienced Americas Technical Services & Project Management Director to provide strategic leadership across a high-profile enterprise facilities portfolio spanning the United States, Canada, and Latin America.

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This is a senior leadership opportunity for an accomplished engineering, technical services, and facilities management professional with a proven track record of managing complex, multi-regional operations and delivering large-scale strategic programs.

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The successful candidate will be responsible for driving technical excellence, overseeing major capital and infrastructure projects, implementing innovative engineering solutions, and leading high-performing teams across multiple countries.

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Working closely with senior client stakeholders, you will play a critical role in shaping technical strategy, improving operational performance, and ensuring consistent service delivery across a diverse portfolio of facilities, including mission-critical and specialist environments.

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Key Responsibilities

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Strategic Leadership & Technical Operations

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• Lead technical services and project management delivery across the Americas, ensuring operational consistency across the US, Canada, and LATAM.
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• Develop and execute regional engineering and technical services strategies aligned with client objectives and business priorities.
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• Act as a senior technical advisor to executive stakeholders, providing strategic direction on infrastructure, engineering operations, and capital investment.
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• Drive operational excellence across mechanical, electrical, plumbing (MEP), fire and life safety, building automation, and critical infrastructure systems.
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• Oversee technical performance, service delivery standards, contractual KPIs, and SLAs across the portfolio.
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• Identify opportunities for innovation, process improvement, cost optimization, and enhanced service delivery.
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Project & Program Management

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• Provide executive oversight of complex, multi-million-dollar capital projects, infrastructure upgrades, and strategic technical programs.
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• Lead technical reviews of engineering designs, commissioning plans, project briefs, and infrastructure handovers.
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• Establish robust project governance frameworks, ensuring projects are delivered safely, on time, within budget, and to the required technical standards.
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• Coordinate cross-functional engineering teams, contractors, and key stakeholders to ensure successful project execution.
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• Oversee risk management, business continuity planning, and regulatory compliance across multiple jurisdictions.
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Engineering, Technology & Asset Management

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• Drive improvements across Building Management Systems (BMS), Building Operating Systems (BOS), IoT technologies, and remote monitoring capabilities.
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• Oversee CMMS implementation, predictive maintenance strategies, and asset lifecycle optimization.
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• Provide technical leadership across critical environments, laboratory infrastructure, and specialist facilities.
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• Champion the use of data analytics, automation, and emerging technologies to improve reliability, operational efficiency, and asset performance.
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• Ensure effective implementation of HSSE programs, incident management processes, and technical compliance standards.
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Leadership & Stakeholder Management

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• Lead, mentor, and develop geographically dispersed engineering, technical services, and project management teams.
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• Build strong relationships with senior client leadership, acting as a trusted advisor on technical and operational matters.
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• Establish clear performance expectations, accountability frameworks, and development plans across regional teams.
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• Support recruitment, talent development, succession planning, and continuous professional improvement.
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• Promote a collaborative, high-performance culture focused on innovation, safety, and operational excellence.
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Candidate Requirements

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We are looking for an experienced technical leader who combines strong engineering expertise with strategic thinking, commercial awareness, and exceptional stakeholder management capabilities.

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Essential Experience:

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• Minimum 15 years' progressive experience within facilities management, engineering operations, technical services, or a related discipline.
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• At least 7 years in a senior leadership position, managing complex regional or international operations.
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• Proven experience overseeing large-scale engineering portfolios, multi-million-dollar projects, and strategic programs.
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• Strong understanding of MEP infrastructure, building automation, critical environments, and technical facility operations.
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• Demonstrable experience in integrated facilities management (IFM), operational governance, and service delivery.
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• Experience managing significant operational budgets, capital expenditure, and P&L responsibilities.
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• Strong background in CMMS platforms, asset lifecycle management, and maintenance optimisation.
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• Experience working within technically complex environments, including data centres, laboratories, healthcare, manufacturing, or critical infrastructure.
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• Excellent executive-level communication, stakeholder engagement, and cross-cultural leadership skills.
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Qualifications & Certifications:

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• Bachelor's degree in Engineering, Facilities Management, or a related technical discipline.
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• Master's degree advantageous.
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• Professional certifications such as PMP, FMP, CFM, CPE, OSHA, or equivalent technical and safety qualifications are desirable.
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What Makes This Opportunity Stand Out?

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This position offers the opportunity to influence engineering strategy and technical service delivery across a major international portfolio.

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You will have significant autonomy and visibility, working alongside senior leadership to shape operational strategy, deliver high-value technical programmes, and introduce innovative solutions across complex facilities environments.

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For a senior engineering or technical services professional looking to take the next step into a highly strategic, multi-regional leadership position, this is an excellent opportunity to make a meaningful impact.

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Interested in Learning More?

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Boden Talent is managing this search on behalf of our client.

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If you have a strong background in engineering leadership, technical services, or complex facilities operations and would like to explore the opportunity, please reach out for a confidential discussion.

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