Shelter Support Staff - Jefferson Day Center

Location: Jefferson Day Center (420 4th Ave, Seattle, WA 98104) Schedule: Wednesday-Saturday, 6:30am-5:00pm Pay: $25.05/hour Status: Regular Full-Time/Non-Exempt Applicants must be available for in-person interviews in Seattle, WA. Duties & Responsibilities Respond to crisis and inquiry telephone calls by providing support, information, and referrals to other appropriate social service Provide assistance to residents to ensure a safe environment, to include compliance with rules and Conduct periodic walking inspections of all areas of the facility, for the purpose of identifying and initiating appropriate action (correction, reporting ) of hazards, inappropriate behavior, needed repairs or other notable condition. Respond to emergency situations that may arise, making independent decisions within policy guidelines, as Provide crisis intervention and institute security procedures should a critical or threatening situation Provide timely and appropriate notification to police, fire, emergency medical and supervisory authorities. Conduct client intakes and departure processes, as required by department policy. Provide orientation, support, and supervision to Assist with the orientation and training of new staff, volunteers, and Work cooperatively with other Salvation Army staff and Represent Salvation Army programs to other community agencies and representatives in a respectful and positive Participate in staff Maintain case records and required forms and reports in prescribed Comply with Salvation Army procedural requirements, including those set forth in the Policy & Procedure Manual and Employee Handbook. Prepare water, coffee, snacks for guests, when General cleaning (including mopping, sweeping, wipe down) of facility bathrooms, sleeping area, and common areas as assigned. Work with Janitorial staff as assigned. Perform other duties as requested. Education & Experience HS Diploma or GED Minimum of 6 months experience in public contact/customer service Experience in social service shelter / residential preferred WA Driver’s License preferred A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance. Health Insurance Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered. Life and Voluntary Options An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available. Retirement Plans Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option. Parental Leave The benefit is 40 hours of Paid Leave for qualifying events. Sick Leave 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time. Paid Vacation Two weeks annually, accruing from day one, for non-exempt positions. Four weeks annually, accruing from day one, for exempt positions. Accrued vacation is eligible for use after six months’ service time. Paid Holidays 13 designated holidays + 1 floating holiday per year The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. #J-18808-Ljbffr The Salvation Army Southern California