Telemarketing Representative - Chester County

Telemarketing Representative

At All-Star Sports Academy (ASSA), we deliver impact through our mission: "Inspiring and mentoring young athletes to become successful individuals one game, one lesson, and one player at a time."

At All-Star Sports Academy, you will conduct sales through constant recruiting of new and existing families for lessons, teams, and programs seasonally as directed. Additionally, you will be initiating cross-selling opportunities with current families and upselling all current families to other ASSA products. This is a non-exempt role that reports to the assistant telemarketing lead.

Duties and Responsibilities:

• Make outgoing phone calls to new and existing clients per R2 by your manager.
• Develop sales opportunities by researching prospects and leads for potential accounts.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Maintain and expand the company's database of prospects.
• Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
• Assist in creating RFP responses to potential clients.
• Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
• Handle inbound, unsolicited prospect calls and convert into sales.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and register clients for ASSA events.
• Enter new customer data and update changes to existing accounts in the corporate database. Attending periodic sales training where applicable.
• Appropriately communicate brand identity and corporate position.
• Develop an understanding of ASSA CRM (Salesforce) supplying proper notes and information for accurate data tracking.
• Maintain required conversion rate per ASSA average sale per presentation.

Qualifications:

• High School diploma required.
• 3+ years of sales experience
• Strong desire to succeed.
• Strong work ethic & self-starter
• Excellent communication skills
• Goal-oriented
• Energetic

All-Star Sports Academy is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.