Patient Coordinator

About the Organization The Center for Urologic Care has been serving the community of Berks County for over 30 years, now with a 2nd location. We are expanding to best meet the needs of our patients and need compassionate, energetic, and patient-centric people to join our team. As the region's largest provider for Urologic Care, we are steadfast in our commitment to provide compassionate patient-centered care coupled with the very latest in technology and clinical techniques to ensure patients receive quality care close to home. As a privately owned and physician-led organization, we relentlessly focus on quality of care and that extends to every aspect of our organization. We live our values and work to make a positive impact on every patient, every day. Open Date 10/1/2026 Position Patient Coordinator Category Healthcare Description Patient Coordinator – Front Desk Full-Time | Monday–Friday | No Weekends Center for Urologic Care of Berks County (CUC)is looking forfull-time Patient Coordinators to join our Front Desk team! Our Patient Coordinators are often thefirst face our patients see and the first impression they have of our practice.This is an important role for someone who genuinely enjoys helping people, thrives in a busy environment, and understands that even the smallest interaction can make a difference in a patient's experience. We're looking for someone who can bring togethergreat customer service, attention to detail, teamwork, and a positive attitudewhile helping our patients navigate their care. What You'll Do Warmly greeting and assisting patients throughout their visit Checking patients in and out accurately and efficiently Verifying demographic, insurance, and other required patient information Scheduling appointments and assisting patients with their next steps in care Collecting applicable copays and patient payments Answering phones and assisting with patient questions Communicating clearly with patients regarding appointments, forms, and practice processes Maintaining accurate information within the electronic medical record Working closely with providers, clinical staff, and other Patient Coordinators to support efficient patient flow Helping identify and resolve issues before they become barriers to a great patient experience Protecting patient confidentiality and following HIPAA and practice requirements You May Be a Great Fit If You: Genuinely enjoy working with and helping people Have a strong customer-service mindset and communicate with warmth and professionalism Are organized and attentive to details, even when things get busy Are comfortable managing multiple priorities and changing needs throughout the day Take ownership of your responsibilities and follow through Are comfortable learning and using technology and electronic medical records Enjoy working collaboratively and jumping in to help your teammates Bring a positive, solutions-focused approach to your work Understand that healthcare can be stressful for patients and approach interactions with patience and compassion Previous medical office or healthcare experience is preferred, but we are willing to train the right person who brings strong customer-service skills, reliability, and a desire to learn. Why CUC? Center for Urologic Care of Berks County is aprivately and independently physician-owned urology practicethat has been serving our community for over 20 years. Our physicians aren't simply the providers caring for our patients—they are also the owners of our organization and are personally invested in the success of our practice, our employees, and the community we serve. Our team is guided by the values we believe should show up in how we care for our patientsand how we work with one another: Compassion Patient Focus Optimism Accountability Collaboration Integrity What We Offer Eligible employees have access to a competitive benefits package, including: Health and wellness benefits Paid time away,including your birthday Monday–Friday scheduling No weekend schedule Opportunities to learn and grow within an established specialty practice A collaborative environment where your contribution matters Position Requirements Healthcare experience can certainly help—butwho you are and how you treat people matters just as much to us. If you're someone who enjoys helping people, takes pride in creating a great experience, and wants to be part of a team where the work you do every day makes a difference for patients and coworkers,we'd love to meet you. Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Shift Days Days City and State Wyomissing PA Keywords Healthcare, Front Desk, Patient Coordinator, Receptionist, Urology, Medical Office, Veradigm EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. #J-18808-Ljbffr Appone