Office Assistant

Benefits: Employee discounts Paid time off Competitive salary On-Site, Ocala, Florida Why Join Our Team? Stability: Full-time, 40 hours per week in a recession-proof industry. 7:30 am to 5:00 pm; some overtime required. Culture: A supportive, family-oriented work environment where your contributions are valued. Impact: You'll be the primary point of contact for our clients and the coordinator for our field technicians. We are a family-owned and operated business that prides itself on providing top-tier service to our community. We are seeking a dedicated, highly organized Office Assistant to serve as the backbone of our daily operations. If you are a self-motivated professional who thrives in a fast-paced environment and enjoys wearing many hats, we want to meet you! Key Responsibilities As the primary hub for our office, your daily tasks will include: Client Relations: Managing heavy phone and email communication with a professional and helpful demeanor. Operations: Scheduling appointments and dispatching our team of technicians efficiently. Project Support: Writing proposals, pulling permits, and generating operational reports. Financials: Managing billing, collections, and basic bookkeeping tasks. Problem Solving: Resolving customer concerns quickly to maintain our reputation for excellence. Growth: Identifying and implementing new ways to improve office efficiency. Qualifications Required: Experience: 4+ years of office administration experience. Tech Savvy: Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint), Service Titan, and a high level of comfort learning new software. Communication: Exceptional verbal and written skills; a strong professional telephone presence is a must. Independence: Proven ability to work with minimal supervision and handle multiple tasks simultaneously. Reliability: A valid driver's license, a clean record, and a strong track record of punctuality. Preferred (Plus List): Experience in HVAC or home service operations. Proficiency in QuickBooks. Notary Public certification. Service Titan experience. Local service area knowledge. Compensation & Schedule Pay: Starting at $15.00/hour (Negotiable based on experience). Hours: Full-time (40 hours per week) with occasional overtime during peak seasons. Job Type: Full-time. #J-18808-Ljbffr