Customer Service Associate

4MHR Logistics

Job Description

Summary: AssistsCustomer Service team with order entry, order management and administrativetasks to ensure customer deadlines are met.

KeyResponsibilities:

Review and send order verifications to representatives.
Create Tickets for returns and replacements orders.
Obtain packing slip and freight quotes from shipping department.
Assist reps with lead time inquiries, expedited order requests, tracking information, copies of invoices, and other requests.
Assist Order Entry and Quotes with configuring part numbers.

Requirededucation, experience & skills:

Strong Analytical skills
Excellent digital literacy (Microsoft Word, Excel, etc.),
Ability to work with detail, proven math skills
Excellent written, verbal, and interpersonal skills
Be able to type 45+ WPM
Ability to comprehend technical details and technical literacy
Associates or Bachelors degree from an accredited college

Preferrededucation, experience & skills:

Bachelors of Business Administration from an accredited university

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Vacancy posted 12 days ago

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