Resident Manager

Resident Manager Opportunity

Come and be a part of our team today! We are urgently hiring for a Resident Manager at Shannon Glen. Join Tomlinson & Associates, Inc., a leading property management company dedicated to the development, management, and ownership of multi-family rental housing and office properties. We are urgently hiring a Resident Manager to oversee resident relations, manage operations, and ensure a smooth living environment for the community. If you have a passion for community management and enjoy solving challenges, apply to be part of our team!

As the Resident Manager, you will be responsible for handling rent collections, processing tenant applications, managing emergencies, and maintaining the overall condition of the property. You will work closely with residents and staff to ensure a high level of service, compliance, and satisfaction.

What We Offer:

1. Competitive pay
2. 401 (K) Retirement Plan
3. Paid Time Off & Holidays
4. Health, Dental and Vision Insurance
5. Opportunities for Growth and Development

Key Responsibilities:

• Manage rent collections and handle delinquent accounts with a focus on customer service.
• Oversee Move In/Move Out procedures, enforce safety protocols, and attend community events.
• Respond to on-call emergencies, including maintenance issues and noise or lease violations. Coordinate with security or police as needed.
• Market the development to prospective residents and process rental applications in compliance with the property and other program requirements.
• Coordinate unit turnovers and ensure rent-ready units.
• Mediate tenant disputes and maintain positive resident relations.
• Supervise office and maintenance staff, ensuring smooth daily operations.
• Maintain the overall condition of the property and manage maintenance coordination.

Requirements:

• Excellent organizational, communication, and multitasking skills
• Experience in overcoming marketing challenges.
• Proficiency in Yardi, Word, Excel, and Outlook.
• Previous experience supervising office and maintenance teams.

Why join us? At Tomlinson & Associates, Inc., we believe in fostering a positive work environment where every team member is valued. If you are reliable, punctual, hardworking and ready to grow with us, we want to hear from you. Apply today and be a part of our team!

A complete background check is required before hire.

Tomlinson & Associates Inc. is an Equal Opportunity Employer and Provider. We do not discriminate on the basis of handicapped status in the admission or access to, or treatment of employment in our federally assisted programs and activities.