Plumbing and HVAC Admin

Job Description

Job Description

Plumbing and HVAC Admin

We're not your average plumbing and HVAC company – we're a one-stop service solution for the multifamily industry, serving families both inside and outside our organization. As a Admin, you'll be the voice of our company, the first person our customers connect with when they call in for service. You'll also be at the heart of our operation, ensuring that our technicians are in the right place at the right time to deliver exceptional service.

This is your chance to join a team that lives by our core values: Unity, No Gossip, Winners Win, Relentless Servant Mentality, Integrity, and Extreme Accountability.

The Perks of Being Part of the Family

We believe in empowering our team members to reach their full potential. That's why we invest heavily in development. You'll have opportunities to attend workshops and trainings to stay ahead of the curve and develop your skill set. We empower our team members by fostering a culture of learning and advancement, with opportunities for internal promotions and skill-building initiatives. This commitment to Winners Win ensures our entire team has the tools and knowledge to succeed.

We offer a benefits package including medical, dental, vision, paid holidays, and a Financial Wellness Program to help you achieve your financial goals.

But the real benefits are the people and the positive, collaborative culture we've built!

Responsibilities

• Assist with general office tasks such as data entry, filing, and responding to emails
• Provide backup support to office staff as needed
• Answer incoming customer calls with a professional and friendly demeanor
• Schedule and coordinate plumbing and HVAC service appointments
• Maintain accurate customer records, work orders, and service documentation
• Prepare and organize estimates, reports, forms, and other office documents
• Communicate with customers, technicians, vendors, and office staff as needed

Qualifications:

• Experience in a service industry environment within the last 5 years.
• General knowledge of plumbing and HVAC systems preferred.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficient in using computers/ dispatching software.
• Ability to work independently and as part of a team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Applications will not be considered without a current Resume.