Continuous Improvement Coordinator Revenue Cycle

Role Description

The Revenue Cycle Continuous Improvement Coordinator works collaboratively leading and participating on projects and multi-disciplinary workgroups related to:

• Learning and development
• Internal quality reviews
• Compliance initiatives
• Reporting initiatives
• Benchmarking
• Research and analysis
• Continuous improvement opportunities
• Other customer requested projects

Provides continuous improvement support for both new and existing Revenue Cycle staff. Aligns programs with operational needs identified by evaluation of staff work according to quality standards. Collaborates with other team members to develop, then deliver, relevant education across Revenue Cycle.

Reviews and maintains results, documents trends, and interprets performance data to recommend, develop, and deliver continuous improvement programs. Initiates solutions and identifies resource impacts to ensure operational effectiveness by working with Operations and Systems in redesigning systems and workflows through understanding of:

• Enterprise Revenue Cycle operations
• Processes
• Systems
• Regulations
• Clinical practice
• Payer changes
• Data

Maintains a thorough understanding of all Revenue Cycle functions and activities. Provides support to leadership by reporting problems, concerns, and opportunities for increased revenue and decreased denials through the quality assurance process. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users.

Qualifications

• Demonstrated skills in project management
• Delivering results
• Team building
• Providing a high level of customer service
• Ability to work independently
• Take initiative
• Problem solve/troubleshoot for multiple projects and competing priorities
• Adaptable/flexible in a changing environment
• Effective interpersonal, organizational, and communication skills
• Knowledge of project management planning tools
• Critical thinking and problem-solving skills

Requirements

• May work evening and weekend hours
• Travel as needed

Benefits

• Medical: Multiple plan options
• Dental: Delta Dental or reimbursement account for flexible coverage
• Vision: Affordable plan with national network
• Pre-Tax Savings: HSA and FSAs for eligible expenses
• Retirement: Competitive retirement package to secure your future

Company Description

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. With continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in:

• Phoenix/Scottsdale, Arizona
• Jacksonville, Florida
• Rochester, Minnesota

And at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.