Procedural Scheduler - Per Diem Day

Procedural Scheduler

Procedural Scheduler at Providence Portland Medical Center in Portland, OR. Per Diem/Day Shift

The Cardiovascular Scheduling Specialist is accountable for scheduling various complex Cardiovascular procedures by obtaining appropriate cardiovascular procedure, and other specialized resources, implants and current/historical medical information (i.e., ICD9 Coding, Medical History, including allergies and Patient Demographic Profile). Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. Coordinating scheduling with anesthesia & other departments will occur. Cardiovascular Specialist must also think independently and make relatively complex decisions in a fast-paced environment. Provides superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff. Cardiovascular Scheduling Specialist is accountable for the efficient coordination of the cardiovascular schedule(s) including preoperative scheduling of procedures and assisting the CVL manager, Charge nurses, and staff with daily facilitation of the schedule. Other duties are inclusive of support during emergent cases to assist in communication of need to other departments, patient charge review; assess, order and maintain unit office supplies. The Cardiovascular Scheduling Specialist serves as the liaison and first contact of communication for the CVL; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication.

Providence caregivers are not simply valued they're invaluable. Join our team at Providence Portland Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Coursework/Training: Completion of intermediate level medical terminology, or equivalent educ/experience
• 1 year of Customer service experience.
• 3 years of medical office or hospital experience in surgery field.
• Experience with Epic.

Preferred Qualifications:

• Coursework/Training: Business or college courses.

Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.