Records Clerk

Job Description

Job Description

We are looking for a Records Clerk to support a Contract project in Grand Rapids, Michigan focused on preparing child welfare files for secure transfer to the State. This position will concentrate on organizing, reviewing, and assembling paper records with a high level of accuracy, often working independently through large volumes of documents. The ideal candidate is comfortable with repetitive, detail-heavy tasks and can maintain consistent quality while tracking progress in spreadsheets.

Responsibilities:
• Review paper case files from offsite and onsite record boxes to determine how documents should be organized for each individual record.
• Examine child welfare documentation to identify whether a case resulted in adoption or reunification and arrange the supporting paperwork accordingly.
• Separate, sort, and rebuild files so each record contains the correct forms and related materials in proper order.
• Create and maintain accurate entries in a master tracking log, including record status, labeling details, and box readiness.
• Prepare boxes of records for transport by ensuring files are complete, clearly labeled, and organized for handoff.
• Handle large quantities of physical documents with care, even when box contents and file conditions vary significantly.
• Use a laptop and spreadsheets to record progress, monitor inventory, and support overall records management activities.
• Work with limited day-to-day supervision while escalating questions or exceptions to the project lead when needed.• Previous experience in records management, file administration, or document-heavy clerical work.
• Strong attention to detail with the ability to identify missing, misplaced, or incorrectly grouped paperwork.
• Ability to perform repetitive tasks accurately while maintaining focus over extended periods.
• Comfortable working independently and managing assigned work with minimal oversight.
• Basic proficiency with spreadsheets and general laptop-based data entry.
• Ability to handle confidential paper records professionally and with discretion.
• Strong organizational skills for managing physical files, labels, and box-level tracking.