Senior Business Analyst

Job Description

Tasks & Duties

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• Develop system design specifications and documentation

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• Develops and prepares documents for the general design of solutions that meet system and security requirements, including the selection of alternative approaches.

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• Develops workflow and business flow charts documents using MS Visio, MS Projects and MS office products.

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• Develops Functional Requirements for Case processing and Case Management related Systems.

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• Develop detailed systems operations designs.

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• Develops appropriate Test plan for various integration testing and unit testing.

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• Production Implementation process and postproduction support

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• Work as a liaison between users and programmers

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• Works with system and Support staff (e.g managers, senior programmers, support staff, product manager) to plan program application implementation, enhancements and changes

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• Attends and represents the team for various meetings

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• Writes detailed summaries of meetings and issues.

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• Deals with multiple City Agencies

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• Provides assistance to System and Support technical support staff when they are unable to resolve a program, database, or IT issue by themselves

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• Provides general programming assistance to other System and Support programmers/projects as may be needed

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Required Skills

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A minimum of 4 years of experience with the following skill sets:

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• Designing workflow systems

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• Developing functional specifications, knowledge of structured design tools, working knowledge of PROJECT

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• MS-Office Suite – MS-Word, MS-Excel, MS-Outlook, Visio

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• Writing Functional report specifications

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• Working with government human service agencies

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• Jira

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.