Renewals Manager, SMB (Emerging)

We’re looking for an Renewals Manager, SMB (Emerging) to join Procore’s Sales team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, and customer base while selling to small and medium business accounts. You’ll focus on an assigned book of business of companies with accounts up for renewal who can continue to benefit from Procore’s world-class project management tool for the construction industry. The primary function of this position is timely contract renewals with a laser-focus on customer retention.. This includes conducting value selling, negotiation, and execution of contract renewals.This position will report to the Manager, SMB Markets. This position will be based at our office in Carpinteria, CA, Austin, TX, or Tampa, FL. We are looking for candidates to join us immediately!What you'll do:Oversee all assigned contract renewals to ensure timely and accurate executionProactively engage with customers well in advance of their renewal date to understand their satisfaction, usage, and future needsManage and maintain accurate accounts and opportunities within Salesforce.comMaintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requestedConduct daily activities including: Pre-call research and planning to make a high volume of calls per dayIdentify potential upgrade and/or expansion opportunities and partner with upsell reps Own contract processes, including quote creation, sending of order forms, and tracking signature progress Achieve or exceed monthly and quarterly targetsObtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customersWhat we’re looking for:Bachelor’s degree preferred, or equivalent work experience1+ years of demonstrated B2B sales, account management, preferably in SaaSStrong work ethic and a desire to winProven ability to communicate effectively via telephone and email with customersHighly skilled at building and maintaining strong rapport with customersSkilled negotiatorAbility and resilience to work in a fast-paced sales environmentSelf-aware, reflective, and able to digest feedback critically and adapt to overcome challengesExperience with CRM and opportunity management systems, preferably Salesforce.comProficiency with Microsoft Office products and online collaboration toolsFamiliarity with the construction or SaaS industry is a plusBase Pay Range:$26.60-$36.60On Target Earnings Range: $92,400 - $127,050Additional InformationBase Pay Range:26.65 - 36.60 USD AnnualOn Target Earning Range:92,400.00 - 127,050.00 USD AnnualThis role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.For Los Angeles County (unincorporated) Candidates:Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.SummaryLocation: US - Texas - Austin; US - Florida - Tampa; US - California - CarpinteriaType: Full time