Business Development Manager

We are seeking a results-driven Business Development Manager to develop new business opportunities, strengthen customer relationships, and expand market presence within the furniture manufacturing industry. This role is ideal for a sales professional with experience managing OEM accounts, driving revenue growth, and delivering strategic customer solutions. The successful candidate will build long-term partnerships while collaborating with cross-functional teams to support business objectives. Position Responsibilities Account Management Manage and grow a portfolio of existing customer accounts. Develop long-term relationships with key decision-makers and stakeholders. Ensure exceptional customer satisfaction through proactive account support. Business Development Identify and pursue new business opportunities within existing and prospective customer accounts. Develop strategic account plans to increase market share and revenue. Build and maintain a strong sales pipeline to achieve business growth objectives. Sales Strategy & Negotiation Prepare pricing proposals, support contract negotiations, and drive profitable sales growth. Monitor sales forecasts and maintain accurate pipeline reporting. Execute territory sales strategies aligned with business goals. Cross-Functional Collaboration Partner with technical, product management, customer service, quality, and supply chain teams to deliver customer-focused solutions. Coordinate internal resources to ensure successful project execution and customer satisfaction. Customer Engagement Represent the organization professionally during customer visits, meetings, and industry events. Deliver presentations and provide consultative solutions based on customer needs. Maintain strong relationships across purchasing, engineering, operations, and executive leadership teams. Prerequisites Proven experience in business development, account management, or B2B sales. Experience working with OEM customers or manufacturing-related industries is highly desirable. Strong negotiation, relationship management, and consultative selling skills. Ability to develop strategic account plans and manage multiple customer relationships simultaneously. Excellent communication, presentation, and organizational skills. Self-motivated with the ability to work independently while managing a sales territory. Willingness to travel as needed. Certifications (Preferred, but Not Required) Bachelor's degree in Business, Marketing, Engineering, or a related field. Professional sales or account management certifications. CRM platform experience and sales training certifications. What the Role Offers Salary Range: $100,000 – $120,000 Opportunity to manage strategic customer relationships and drive business growth. Career advancement opportunities into broader OEM or Key Account leadership roles. Collaborative and customer-focused work environment. Exposure to high-impact projects with opportunities to influence business strategy. Competitive compensation and comprehensive benefits package. Why Grand Rapids? Grand Rapids is widely recognized as a major hub for the furniture manufacturing industry, offering access to leading OEMs, an established manufacturing network, and a strong business community. The region provides outstanding opportunities to build strategic customer relationships, drive business growth, and advance a successful career in business development and account management. #J-18808-Ljbffr