Business Development Manager

We are seeking a results-driven Business Development Manager to develop new business opportunities, strengthen customer relationships, and expand market presence within the furniture manufacturing industry. This role is ideal for a sales professional with experience managing OEM accounts, driving revenue growth, and delivering strategic customer solutions. The successful candidate will build long-term partnerships while collaborating with cross-functional teams to support business objectives.

Position Responsibilities

Account Management

• Manage and grow a portfolio of existing customer accounts.
• Develop long-term relationships with key decision-makers and stakeholders.
• Ensure exceptional customer satisfaction through proactive account support.

Business Development

• Identify and pursue new business opportunities within existing and prospective customer accounts.
• Develop strategic account plans to increase market share and revenue.
• Build and maintain a strong sales pipeline to achieve business growth objectives.

Sales Strategy & Negotiation

• Prepare pricing proposals, support contract negotiations, and drive profitable sales growth.
• Monitor sales forecasts and maintain accurate pipeline reporting.
• Execute territory sales strategies aligned with business goals.

Cross-Functional Collaboration

• Partner with technical, product management, customer service, quality, and supply chain teams to deliver customer-focused solutions.
• Coordinate internal resources to ensure successful project execution and customer satisfaction.

Customer Engagement

• Represent the organization professionally during customer visits, meetings, and industry events.
• Deliver presentations and provide consultative solutions based on customer needs.
• Maintain strong relationships across purchasing, engineering, operations, and executive leadership teams.

Prerequisites

• Proven experience in business development, account management, or B2B sales.
• Experience working with OEM customers or manufacturing-related industries is highly desirable.
• Strong negotiation, relationship management, and consultative selling skills.
• Ability to develop strategic account plans and manage multiple customer relationships simultaneously.
• Excellent communication, presentation, and organizational skills.
• Self-motivated with the ability to work independently while managing a sales territory.
• Willingness to travel as needed.

Certifications (Preferred, but Not Required)

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Professional sales or account management certifications.
• CRM platform experience and sales training certifications.

What the Role Offers

• Salary Range: $100,000 – $120,000
• Opportunity to manage strategic customer relationships and drive business growth.
• Career advancement opportunities into broader OEM or Key Account leadership roles.
• Collaborative and customer-focused work environment.
• Exposure to high-impact projects with opportunities to influence business strategy.
• Competitive compensation and comprehensive benefits package.

Why Grand Rapids?

Grand Rapids is widely recognized as a major hub for the furniture manufacturing industry, offering access to leading OEMs, an established manufacturing network, and a strong business community. The region provides outstanding opportunities to build strategic customer relationships, drive business growth, and advance a successful career in business development and account management.