VP, Member Experience & Journey Strategy
Medica
Medica, a nonprofit health plan, seeks a Vice President of Experience to define and advance a unified, end-to-end experience strategy across members, providers, brokers, and employer groups. This senior leader will shape the vision and governance for experience across physical, digital, and service touchpoints, partnering across Growth, Operations, Clinical, Product, Digital, and Technology. The role embeds customer-centered thinking into processes and investment decisions, building measurement #J-18808-Ljbffr Medica
Vacancy posted 2 days ago
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