Administrative Assistant

Administrative Assistant

Location: New Rochelle, NY

Salary: 60-75K

Requirements:
- Minimum five years' experience as an Administrative Assistant - background in arboriculture/tree care operations is a HUGE bonus!
- Four-year degree
- Prior experience creating proposals, reports, and/or presentations
- Experience providing exceptional customer service
- Experience in the service industry is a plus
- Highly proficient in Microsoft Word, Excel, and Outlook
- Strong written and verbal communication skills
- Excellent multitasking and time management abilities
- Attention to detail and organizational skills
- Professionalism and phone etiquette

Responsibilities:
- Creating detailed client-specific proposals in collaboration with the sales arborists
- Handling information requests and e-mail correspondence
- Arranging conference calls and scheduling meetings
- Providing customer service support and scheduling appointments
- Maintaining sales calendar and creating work orders
- Managing customer database and files
- Processing payments
- Ensuring a superior client experience through efficient and timely service
- Coordinating work schedules and appointments
- Adhering to company policies and standards for excellent customer service
- Providing office updates and addressing customer concerns during daily meetings with the CEO

We are seeking an individual who possesses high skill level and demonstrates exceptional customer service, approachability, and teamwork abilities. The ideal candidate will be able to infuse positive energy into our team and cultivate an inclusive and cooperative work environment. If you derive satisfaction from developing meaningful professional relationships and believe in the power of a friendly and supportive demeanor to augment productivity and collaboration, then this opportunity is tailored for you!

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