Operations Coordinator - Security (Part Time)

Security & Operations Coordinator (Part Time) Position Overview The Security & Operations Coordinator supports daily security operations and on‑site facilities coordination at the Brilliant Earth Distribution Center. Reporting to the Corporate Security Manager, this role serves as a key point of contact for employees, visitors and vendors, ensuring a productive and secure atmosphere. The Security & Operations Coordinator maintains a safe environment for employees, safeguards company assets, enforces security policies, oversees third‑party vendor work, and ensures physical security systems function properly. This part‑time role is based in our Secaucus, NJ facility. The ideal candidate will be available to work 10‑hour day shifts on Mondays and Tuesdays. The targeted hourly range for this position is $21–$25 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What You’ll Do Build and maintain collaborative working relationships with on‑site DC employees, the Security Team, Retail Operations, and third‑party vendors On‑Site Security Operations & Access Management: Provide on‑site security coverage at the Distribution Center during scheduled shifts Manage visitor check‑in via the Eden system; verify identities and notify hosts Enforce entry/exit procedures for employees, visitors, and deliveries; route packages to the receiving dock and food deliveries to the exterior door Issue, track, and reconcile daily guest fobs with accurate sign‑out records Conduct scheduled interior and perimeter patrols Provide escort and monitoring for all third‑party vendors on‑site, including those performing repairs, inspections or facilities work Support opening and closing procedures Serve as on‑site point of contact for police, fire, and EMS during emergencies Report security and safety equipment issues and ensure repairs are completed without compromising facility security Security Systems & Ticketing (DC and showrooms): Learn and become proficient in company’s security technology platforms and internal communication platforms Process security tickets for alarm codes, fobs, safes, and CCTV access across the Distribution Center and showroom locations, including activations, deactivations, and access changes Conduct security audits for the Distribution Center and showroom locations Utilize CCTV, Access Control, and Intrusion alarm systems to support investigations and resolve security issues Collaborate with the security team to maintain compliance with security policies and procedures Facilities Support: Serve as the on‑site representative for the remote Retail Operations team on facilities matters File facilities maintenance tickets in BEHelp with complete on‑site details, and provide ongoing updates to the Retail Operations team through resolution Follow up on open tickets, coordinate with vendors and Retail Operations, and confirm completion or work Brief facilities vendors on issue context and observe work in progress and provide updates to Retail Operations Escalate time‑sensitive or high‑impact facilities issues with urgency Perform any other duties assigned or requested in relation to the position Qualifications 1+ year of experience in operations, facilities, or a similar role; experience in loss prevention, security, or a distribution center environment is a plus Familiarity with basic computer applications (email, ticketing system, messenger programs) and ability to navigate multiple software tools Familiarity with physical security technology (CCTV, access control, intrusion alarms) is a plus; willingness and ability to learn these systems is required Demonstrated ability to learn new systems, technology, and processes quickly Capable of working independently and collaboratively as part of a team Ability to follow written or verbal instructions, following all safety rules and procedures Strong oral and written communication skills Ability to maintain confidentiality with sensitive information Strong customer service orientation toward employees, visitors, and vendors Ability to build and maintain positive working relationships with on‑site and dispersed teams Consistent reliability and punctuality for scheduled shifts Equal Employment Opportunity Brilliant Earth recognizes the value of diversity and inclusion and is committed to complying with all Federal, State, and local laws providing Equal Employment Opportunities. For all applicants, the following notices apply: Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at View email address on click.appcast.io. #J-18808-Ljbffr Brilliant Earth