Boston Office Manager

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Description

CFAR helps leaders activate organizations to achieve their highest aspirations—productively, meaningfully, profitably, and with impact. We seek a detail-oriented, collaborative professional to join our Boston office as an Office Manager, providing essential administrative and operational support that enables our consulting teams to deliver exceptional client service. As an Office Manager at CFAR, you will be the organizational backbone of our Boston office, ensuring smooth daily operations while supporting various teams across client projects, marketing and other functions. This role combines office management expertise, project coordination, and communication skills to maintain an efficient, collaborative environment that reflects our firm's values and culture. Our current expectations ask this role to be in the office three days per week. You will be an integral part of the CFAR team, reporting to the Director of Marketing and Growth in our Boston Office. You will collaborate closely with team members across firm management, office administration, and various organizational roles. Success in this role will be measured by your ability to proactively manage office needs, support multiple teams efficiently, maintain high standards of quality and attention to detail, and contribute positively to our organizational culture. CFAR actively encourages applications from candidates of diverse backgrounds, particularly those from historically underrepresented groups, as we believe differences strengthen our internal teams and organizational culture.

Key Responsibilities

Boston Office Management and Operations

• Coordinate daily office operations including ordering supplies, managing mail, guest access, catering, and document management
• Support IT needs such as monitoring notifications, supporting updates to systems, and basic troubleshooting
• Coordinate and manage office-related communications and support requests

Project and Event Support

• Provide administrative support for client, including preparation of materials, scheduling, administering surveys and coordinating logistics.
• Assist with event planning and execution for both internal and external engagements
• Coordinate printing, shipping, and other logistical needs for project teams
• Execute special projects as they arise

Presence in the Boston office three days per week (minimum). In addition to the two primary areas above, you will also contribute to: Marketing and Communications Support

• Provide backup support for the marketing team, including basic formatting and proofreading
• Assist with research on publications, competitors, industry trends, and thought leadership opportunities
• Support social media and communications initiatives as needed

Knowledge Management and Research

• Support knowledge management initiatives and organization of firm resources
• Assist with maintaining the firm's resource library and information systems
• Contribute to the organization and accessibility of institutional knowledge

Culture Building and Internal Engagement

• Coordinate culture-building activities including in-office scheduling, all-staff meetings, and office events
• Assist with internal offsite retreat planning and execution
• Contribute to creating a collaborative and inclusive office environment

Skills, Knowledge and Expertise

• Excellent organizational skills with strong attention to detail
• Proven project management capabilities and ability to prioritize multiple tasks
• Collaborative team player with proactive problem-solving approach
• Strong communication skills, both written and verbal
• Proficiency in Microsoft Office Suite (especially Word, Excel, PowerPoint)
• Experience with scheduling and calendar management
• Adaptable and responsive to changing priorities
• Ability to maintain confidentiality and exercise good judgment
• Experience in a professional services environment preferred
• Bachelor's degree or equivalent combination of education and experience

Benefits

CFAR offers a comprehensive benefits package that includes robust medical, dental, life, disability and vision coverage, parental leave, and a generous yearly paid vacation. Employees enjoy numerous paid holidays and company-wide breaks around Thanksgiving and December holidays. For retirement planning, after a one-year waiting period, CFAR provides tax-advantaged savings plans with voluntary contribution options and a range of investment choices. The firm supports professional development through dedicated supervisors, annual feedback opportunities, personalized development goals, and company retreats. To learn about CFAR's Benefits, please visit our Careers page:

About CFAR

We at CFAR bring a commitment to unleashing potential and maximizing impact for our clients, through our management consulting and executive coaching services that deliver both desired outcomes and improved relationships. We have, for close to four decades, provided guidance and expertise to tackle the thorniest issues—ones often rooted in a misalignment between important organizational goals and individual beliefs about what it will take to achieve them. We come to our work as curious problem-solvers. Our heritage as the Wharton School's only multi-disciplinary, applied research center lives on in our continued dedication to advising leaders on complex organizational issues where both people and performance matter. CFAR's mission is to help leaders activate their organizations to achieve their highest aspirations—productively, meaningfully, profitably, and with impact. We take a multidisciplinary, systemic approach to consulting and coaching engagements, drawing on a seasoned team of experienced consultants from a variety of disciplines and with a broad range of training, credentials, and capabilities. Our clients lead organizations where mission and purpose are central and engagement and alignment matter—in healthcare, family enterprises, owner-led businesses, higher education, foundations, associations, and other corporate and non-profit entities. Together, we partner to first discover (sometimes hidden) obstacles to success and then break through them using research-based ideas, tools, and approaches. Ultimately, our work aligns strategy, strengthens culture, builds teams, and improves outcomes. Forbes has repeatedly named CFAR as one of America's top management consulting firms. We serve clients from our offices in Philadelphia and Boston and through a network of coaches and colleagues from across the US and the world.