Amazon Brand Manager

Role Description

Ballard House is hiring an Amazon Brand Manager to own day-to-day brand performance and execution across a portfolio of partners. This role manages brand relationships and acts as quarterback for channel strategy, helping coordinate and integrate merchandising, advertising, content, catalog, and inventory planning. You will be responsible for:

• Understanding each brand’s goals
• Identifying the highest-value growth opportunities
• Coordinating internal execution
• Keeping brand partners clearly informed on progress

This is not a generic account management role. A great candidate will have hands-on experience running Amazon brands, be highly organized, and be able to identify the key inputs that move a brand forward.

Responsibilities:

• Own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog, and logistics
• Serve as the primary point of contact for brand partners, leading regular updates and strategy conversations
• Collaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content, and other opportunities
• Identify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters most
• Analyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, BSR, share of voice, inventory position, and catalog health
• Run annual planning and quarterly progress meetings with brands and Ballard leadership
• Stay curious and build deep working knowledge of Amazon Seller Central, ecommerce merchandising, marketplace strategy, and brand operations as the industry evolves

Qualifications

• 2–5 years of experience in ecommerce brand management or agency account management ideally within CPG, Amazon, or DTC setting
• 2+ years hands-on experience with Amazon Seller Central or Vendor Central
• Experience managing client relationships, internal stakeholders, or cross-functional projects with clear ownership of outcomes
• Strong understanding of ecommerce vs brick and mortar merchandising, listing optimization, keyword strategy, pricing, promotions, and content performance
• Comfortable working with Amazon metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availability
• Strong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ball
• Clear written and verbal communicator who can simplify complex issues, document decisions, and keep clients and internal teams aligned
• Comfortable operating in a small business environment where some systems are still being built

Requirements

This role is for you if:

• You think in ASINs, not just SKUs
• You’ve owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growth
• You are comfortable getting into the weeds on Amazon, not just ‘asking the team’
• You prefer small biz scrappy to corporate drama and committees
• You love to win, and hate losing
• You know how to clarify the goal, identify the bottleneck, and drive the next action
• You believe AI will bring tremendous leverage to the people who master it
• You wouldn’t trade your reputation for a short-term win

Probably not the right fit if you:

• Want to own high-level strategy, but not do any hands-to-keyboard execution
• Don’t like analyzing data or finding the story within a spreadsheet report
• Need perfect SOPs and fully built systems before you can make progress
• Get overwhelmed managing multiple brands, projects, and competing priorities
• Prefer easy goals because missing a target feels uncomfortable
• Dislike direct client communication or difficult conversations to solve shared challenges
• Think AI is something for other people to figure out
• Want to work from a beach

Benefits

• Paid time off and paid holidays
• Monthly health stipend (full insurance coming soon)
• Work directly with founders and leadership
• Tools and training to help you grow in ecommerce and operations
• A team that moves fast, wins together, and doesn’t tolerate drama

How to Apply

Please submit a 1-3 minute video answering the following. We don't care about polish--care about clarity, energy, and how you think.

• Why are you interested in this position?
• What are your strengths?
• What's something small you've learned recently that made a real difference?

Submit your video via this Google Form: Google Form