Client Services Supervisor

Shift: Monday through Friday, 8:00 AM - 5:00, additional hours as needed Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Supervisor Compensation: Hours: The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer. Make an Impact. Build a Career. At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we've continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. We're seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you're looking to develop your skills, contribute to meaningful scientific work, and build a long‑term career in environmental science, Pace could be the perfect place for you. Find Your Place at Pace Join us as a Laboratory Supervisor , where you'll provide leadership, oversight, and technical guidance across laboratory, services, field, or testing operations. In this role, you'll ensure policies, programs, and practices are executed accurately and efficiently while supporting employees, management, and customer needs. What You’ll Do Supervise staff, including hiring, training, performance evaluations, compensation recommendations, and performance management Oversee broad operational areas, including testing, scheduling, inventory management, services, communication, and overall coordination of lab, services, and field operations Provide research, feedback, and decisions to address management and employee questions; assist in receiving customer feedback and coordinating responses Ensure accuracy of testing, operational databases, reports, and documentation through audits, reviews, and operational queries Review and process tests, documents, and data Provide guidance on lab and operational policies Analyze trends and present insights and recommendations to management Participate in department and cross‑functional initiatives, including budgets, timelines, staffing, materials, and project requirements Interpret and apply department policies and procedures and assist with compliance with applicable laws, rules, and regulations Contribute to department efficiency by offering recommendations and participating actively as a team leader and member Promote Pace Analytical’s mission through professional, courteous, and cooperative interactions that foster a positive and effective workplace What You’ll Bring Bachelor’s degree in chemistry, biology, or a closely related field Five (5) years of laboratory, services, field, or testing experience, including work with complex programs or operations Two (2) years of team leadership experience is strongly preferred Or an equivalent combination of education, training, and experience Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full‑time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental, vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr