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Legal Assistant

$22 - $24 per hour

SNI USA Inc

Legal Assistant - Personal Injury

Job Type: Full-Time
Schedule: Monday-Friday, 8:30 AM-5:00 PM
Pay Rate: $22-$24 per hour

Position Summary

We are seeking a highly organized and detail-oriented Legal Assistant to support a busy Personal Injury legal team. This individual will work closely with paralegals and attorneys to assist with the day-to-day management of personal injury cases, with a primary focus on requesting, obtaining, following up on, and organizing medical records and bills.

The ideal candidate is comfortable communicating with medical providers and clients, managing multiple outstanding requests, and working efficiently in a fast-paced legal environment.

Key Responsibilities

  • Request medical records and bills from hospitals, physicians, imaging facilities, therapy providers, and other medical facilities.
  • Consistently follow up on outstanding medical record and billing requests to ensure timely receipt.
  • Maintain an organized tracking system for outstanding medical records and bills.
  • Review received records to confirm requests are complete and identify missing records, dates of service, or billing information.
  • Upload, scan, label, and organize medical records, bills, and other documents within the firm's case management system.
  • Notify assigned paralegals when requested medical records and bills have been received.
  • Obtain updated medical records and bills throughout the life of a client's case as needed.
  • Communicate with medical providers regarding record requests, authorizations, invoices, balances, and related documentation.
  • Prepare and send HIPAA authorizations and other forms necessary to obtain client medical information.
  • Assist paralegals with gathering and organizing documentation needed for demand packages.
  • Contact clients when necessary to obtain information regarding medical providers, treatment dates, or other information needed to complete record requests.
  • Assist with requesting insurance information, reports, and other case-related documentation.
  • Draft and send routine correspondence on behalf of the legal team.
  • Maintain accurate and well-organized electronic client files.
  • Process and post invoices related to medical record requests.
  • Handle phone communications with clients, medical providers, insurance companies, and other parties as needed.
  • Provide general administrative and case support to paralegals and attorneys.
  • Perform other duties as assigned.
Qualifications

  • Strong organizational and time-management skills.
  • Exceptional attention to detail and accuracy.
  • Ability to manage and follow up on multiple outstanding requests simultaneously.
  • Strong written and verbal communication skills.
  • Professional and persistent phone communication skills, particularly when working with medical providers.
  • Proficient computer skills and the ability to quickly learn case management and document management systems.
  • Ability to work independently while effectively supporting multiple members of a legal team.
  • Strong prioritization skills and the ability to meet deadlines in a fast-paced environment.
  • Previous administrative, legal, medical records, or healthcare office experience preferred.
  • Familiarity with medical terminology and medical records is preferred but not required.
  • Previous experience working in a personal injury law firm is a plus.
  • Spanish proficiency is a plus.
Vacancy posted 3 days ago
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