Director of Customer Experience & Trust Operations
$239k - $270ksuno
Suno is seeking a leader for its Customer Experience & Safety Operations team in New York, NY. This role demands 12+ years in operations, focusing on establishing customer trust and safety. The successful candidate will drive operational functions, manage teams, and build community across various platforms. Competitive equity packages and comprehensive benefits are offered, along with a salary range of $239K – $270K. #J-18808-Ljbffr suno
- ...their digital and delivery operations end-to-end. We’re a team... ...about delivering value for customers, improving a little bit... ...looking for a seasoned Senior Director of Customer Experience—a experienced operator who... ...decisions. Become the trusted internal voice of the client...OperationsWork at officeLocal areaFlexible hours
- Director of Digital Customer Experience & AI Location: Remote / Hybrid ( New York, NY ) Reports to: VP, Customer... ...that shapes how clients learn, operate, and succeed. This is a techno‑functional... ...with human touchpoints to maintain trust and satisfaction AI Platform &...OperationsRemote work
$170k - $190k
Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features. This... ...and driving process and tooling improvements at scale Trusted thought partner to senior leadership on systems...OperationsFull timeWork at officeWork from homeFlexible hours$120k - $130k
...Job Title: Director of Customer Experience Position Overview Seeking a Director of Customer Experience to lead and elevate the end-to-end customer... ...This role will oversee the Customer Service team, drive operational excellence, and ensure exceptional service delivery for...Operations- ...We are seeking a seasoned Head of Customer Experience to lead a high-impact, embedded customer... ...frameworks, measurement systems, and operating models Translate customer insights into... ...advisor to client leadership teams Build trusted relationships with executives across...Operations
- ...are also powered by OneEthos. OneEthos operates at the intersection of fintech and... ...salary ranges, internal salary structures, experience, skills and other job-related factors.... ..., and financial services. Now Hiring: Director of Customer Experience We’reseekingan SVP,...OperationsFull timeTemporary workImmediate startRemote work
$219.73k - $323.13k
...personal development while strengthening the trust we’ve earned as a global market leader.... ...an individual to lead our global Client Experience function. This is a high‑visibility... ...teams - including Product, Technology, Operations, Legal, and Compliance - to drive timely...OperationsContract workWork at officeImmediate start$140.04k - $171.16k
...maintaining relationships with Corporate Trust clients with the primary focus of... ...clients. Identifies business risks and operational challenges and takes steps to mitigate risk... ...- Bachelor's degree, or equivalent work experience - Typically eight or more years of relevant...OperationsTemporary workWork experience placement3 days per week- ...Head of Client Experience About the Company Travel company delivering exceptional... ...Experience with a strong background in customer-facing leadership to spearhead the delivery... ...escalated customer issues, and driving operational improvements. A key aspect of the role...OperationsRemote work
$105k - $135k
A leading property management firm is seeking a remote Director of Accounting to oversee financial operations and lead a nationwide trust accounting team. This role requires 5+ years of experience in accounting, exceptional leadership skills, and proficiency in QuickBooks...OperationsRemote jobFlexible hours- ...looking to hire an experienced Customer Success Manager to join its... ...implementation and adoption. Build trusted relationships with traders, portfolio managers and operations teams. Act as the primary... ...What we're looking for 5+ years' experience in Customer Success, Account...Operations
- ...redefining how modern operations teams run their businesses... ...business. Our largest customers do not just buy... ...operator who can earn trust with executives, drive... ...business reviews with Director, VP, and C-level stakeholders... ..., and renewals Experience managing complex, six-...Operations
- ...Job Title: Customer Success Manager FLSA Status: Exempt Department... ...to: Vice President Customer Experience Transflo is an equal opportunity... ...closely with: sales, operations and support teams ensuring customer... ...customer first, establishing trust, and delivering on promises A...Operations
- ...companies engage with their customers. Our AI-powered conversational... .... You’ll act as the trusted advisor for home service companies... ...challenges and optimize the customer experience. Build and share best... ...relationships across Operations, Product, Marketing, and Executive...OperationsFull timeWork at officeImmediate start
- ...About the Role We're looking for a Customer Success Manager who thrives on... ...supply chain — serving as their trusted advisor, strategic partner, and internal... ...moving environment. Bonus Points Experience in logistics, supply chain, or operations-heavy industries. Background in...OperationsWork at office
$250k
The Global Head of Client Experience is a senior leadership role responsible for defining... ...practices across all business lines and operational functions. Champion the adoption of AI... ...experience in client experience, customer service, or operations leadership roles...Operations- ...fintech startup is looking for a Customer/Brand Success to join the... ...banking and financial operations. In this role, you’ll work closely... ...opportunities Act as a trusted advisor to founders and operators... ..., fintech, or ecommerce experience is a plus #J-18808-Ljbffr...Operations
$70k - $80k
...building a successful eCommerce operation. We were founded by a team of... ...retailers should be able to trust their fulfillment partners as... ...for a highly motivated Customer Success Manager to join our Customer... ..., or project management experience Proficient with technology including...Operations- ...firms. Position Summary The Customer Success Manager plays a key... ...Management team, you’ll serve as the trusted advisor and primary point of... ...directly to the Chief Experience Officer, Kristina Bousalem,... ...of commercial real estate operations and challenges (minimum 2 years...OperationsFull timeRemote work
- ...verification. With over 30 years of experience behind us, our team and... .... About The Team And Role Customer Success Team At GBG, we don't... ...cross functionally within GBG to operate on behalf of our customers... ...Your role centres on building trusted relationships, driving product...OperationsFull timeWork at office
- ...more accurately. About The Role Customer Success Manager – (New York,... ...| 3+ years of relevant experience required As the founding Customer... ...experience clarity, speed, and trust in a process that is often... ...Sitting at the intersection of operations, product, and customer...OperationsFull time
$170k - $220k
...organizations embed Forus into their daily operations and continuously expand the impact... ..., specialties, and users. Build trusted relationships with provider teams at every... ...and SOPs. Qualifications 2‑10 years of experience in customer success, implementation, account management...OperationsFull timeWork at office$120k - $180k
...hospitalizations and transform senior‑care operations. Our Circadia Intelligence... ...We're looking for a Senior Customer Success Manager who thinks... ...outcomes—all while building trusted relationships with executive... ...Qualifications 4+ years of experience in management consulting,...OperationsImmediate start$135k - $150k
...AI powered frontline employee experience platform. While most tech... ...desk based teams, we build the operating system for the deskless workforce... ...a competitive advantage. Trusted by 300 plus global brands including... ...of frontline work. As a Customer Success Manager at YOOBIC, you...Operations$130k
...Strategic Customer Success Manager | Employee Benefits & Health... ...employer accounts Acting as the trusted advisor for HR, Benefits,... ...functionally with Product, Sales, and Operations teams What They’re Looking... ...similar client‑facing role Experience working with employee...OperationsRemote work$120k - $170k
...The role This is a founding Customer Success hire. You will own our... ...work directly with the Head of Operations and the CEO to build Customer... ..., Brooklyn office. Education experience, ideally K‑12. You understand... ...your experience to build trust with customers. You've led or...OperationsWork at officeRelocation3 days per week$150k - $160k
...Position: Senior Customer Success Manager Location: NYC Office,... ...General Counsels and Legal Operations leaders streamline how legal... ...across enterprise organizations Trusted by global brands like SAP,... ...delivering exceptional customer experiences, and this role is central to...OperationsWork at officeRemote work- ...to humanize the procurement experience. Founded in 2020 by former SAP... ...-built for procurement. Trusted by users in over 70 countries... ...collaboration, and scale procurement operations. The ORO platform is trusted... ....com. About the Role As a Customer Success Manager at ORO Labs,...OperationsFlexible hours
- ...global presence and multiple Trust companies, BitGo serves... ...investors worldwide. As the operational backbone of the digital economy... ...barriers to success. Treat customer success as a product at BitGo... ...internal and external customer experiences. Lead end-to-end project...OperationsWork experience placementWorldwide
$132k - $168k
...With over $1B in ARR, 250,000+ customers, and a global team, we’re... ...insights, and scale their internal operations. AI Consulting: Develop a deep sense of client trust and problem‑solving first... ...solutioning. Requirements 5+ years of experience in B2B SaaS Customer Success,...OperationsWork at officeLocal areaRemote workVisa sponsorship
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