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Director of Customer Experience & Trust Operations

$239k - $270k

suno

Suno is seeking a leader for its Customer Experience & Safety Operations team in New York, NY. This role demands 12+ years in operations, focusing on establishing customer trust and safety. The successful candidate will drive operational functions, manage teams, and build community across various platforms. Competitive equity packages and comprehensive benefits are offered, along with a salary range of $239K – $270K. #J-18808-Ljbffr suno

Vacancy posted 3 days ago
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