Customer Success Manager
Harrington Starr
We're delighted to be partnering with a global financial technology provider is looking to hire an experienced Customer Success Manager to join its growing Americas team. This is an opportunity to work with leading buy-side institutions, helping clients maximize the value of a market-leading electronic FX trading platform while acting as the bridge between clients and internal product, support and commercial teams. What you'll be doing Manage a portfolio of institutional buy-side FX clients across the Americas. Lead client onboarding and ensure successful implementation and adoption. Build trusted relationships with traders, portfolio managers and operations teams. Act as the primary liaison between clients and internal Product, Support, Development and Sales teams. Understand client workflows, identify pain points and help deliver practical solutions. Drive platform utilization, client retention and overall customer satisfaction. Identify opportunities for upselling and cross-selling where appropriate. Collaborate closely with global Customer Success teams across Europe and Asia. What we're looking for 5+ years' experience in Customer Success, Account Management, Product Support, Implementation or a similar client-facing role within Financial Technology or Capital Markets. Strong knowledge of FX or eFX trading workflows is essential. Experience working with institutional buy-side clients. Able to confidently engage with experienced traders and market professionals. A proactive, self-driven individual who enjoys solving problems and taking ownership. Highly organized with exceptional attention to detail. Comfortable working cross-functionally with Product, Engineering, Support and Sales teams. Join a well-established global fintech experiencing continued growth. Take ownership of a high-profile portfolio of institutional clients. Work within a collaborative, close-knit Americas team where you\'ll have real visibility and impact. Clear opportunities for long-term career progression into senior Customer Success or commercial leadership positions. If you're passionate about FX markets, enjoy working closely with sophisticated institutional clients, apply now for more information #J-18808-Ljbffr
$80k - $150k
...companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join... ...with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with...SuggestedConveo.ai
New York, NY17 days ago- ..., based on performance and milestones Those who prefer advancement based on merit rather than tenure Prior experience in sales or customer-facing roles is helpful but not required. Compensation & Growth Compensation is performance-based pay tied to individual effort and...SuggestedRemote work
The Locklear Agency
New York, NY2 days ago $80k - $90k
...Customer Success Manager - (Remote - US) Get AI-powered advice on this job and more exclusive features. Jobgether offers ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No...SuggestedFull timeRemote workFlexible hoursJobgether
New York, NY2 days ago$115k - $150k
...Customer Success Manager, West job at Vercel. Remote. About Vercel: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson...SuggestedRemote workWork from homeFlexible hoursVercel Corp
New York, NY2 days ago$85k - $95k
...collaboration. We are seeking a seasoned and motivated product manager with an understanding of the programmatic adtech ecosystem and... ...strategic recommendations that drive client value What does Success Look Like? Strong, trusted relationships with agency and...SuggestedWork experience placementRemote workGrabJobs
New York, NY4 days ago- ...ideal for someone with a background in customer-facing implementation, consulting, onboarding... ...SaaS platform for the first time. Success in this role requires empathy, structure... ...requirements, defining success criteria, and managing project timelines to ensure a smooth and...Permanent employmentImmediate startRemote work
Hireframe
New York, NY2 days ago - ...GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired... ...GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project...Contract workWork at officeRemote workHome office
Helloglobo
New York, NY2 days ago - ...Cortex is seeking an energetic and highly motivated Customer Success Manager to support and grow our portfolio of Class A commercial real estate (CRE) clients. You will be the primary post-sale point of contact for property managers, building teams and asset managers,...
Cortex Building Intelligence
New York, NY17 hours ago $42 per hour
...for organizations of any size to launch, customize, and scale their care delivery models... ...health and wellness to complex chronic care management. We believe in the power of technology... ...About The Role We’re hiring for a Customer Success Manager. You'll join Healthie's Customer...Full timePrivate practiceWork at officeHealthie Inc
New York, NY17 hours ago$140k - $180k
...Customer · New York · Hybrid $140,000 to $180,000 OTE depending on experience ($70,000 to... ...usage across a broad customer portfolio, and manage renewals that strengthen retention and... ...throughout their subscription. As a Customer Success Manager, you'll manage a portfolio of...Attest
New York, NY18 hours ago- ...other regulated financial institutions is building out its customer success function. The platform consolidates compliance workflows including... ...engineering. Qualifications 3 to 7 years in CS or account management at a B2B SaaS company serving financial services firms....Work at office
Coda Search│Staffing
New York, NY17 hours ago - ...technology and data‑driven insights. Location: New York City | Job Type: Customer Success | Work Arrangement: Hybrid | Employment: Full‑time About The Role We're looking for a Customer Success Manager who thrives on building deep customer relationships and driving...Full timeWork at office
Theory Ventures
New York, NY17 hours ago $80k - $110k
...Title Customer Success Manager Reporting To Director/Head of Customer Success Location Brooklyn, New York (Onsite M-F) Company Overview Ever call your favorite eCommerce brand or healthcare provider, and have a crazy good Voice AI answer? That’s Flip. Hundreds of brands...Work at officeFlip
New York, NY4 days ago- ...Client Relations, Associate Manhattan • Customer Success • In office • Full‑time We invite a highly organized and motivated Client Relations... ...Top 50 Vertical SaaS companies of 2024, AEC+TECH’s Top Risk Management Tools for Construction. Responsibilities Account Management...Full timeFor contractorsWork at office
Trayd
New York, NY18 hours ago $70k - $112k
...people to help us get there. For more information, visit arcadia.io. Why This Role Is Important to Arcadia At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the...Contract workWork experience placementWork at officeRemote workFlexible hoursArcadia
New York, NY2 days ago- ...Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You’ll own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. You’ll be the primary partner...Work at office
Rogo
New York, NY17 hours ago - ...monetized at scale. Our advanced LLMs and generative AI engine—custom-built for intellectual property—power every phase of the... ...to transforming how the world protects ideas. As a Customer Success Manager at Patlytics, you will own the post-sale customer lifecycle,...
Patlytics
New York, NY17 hours ago - ...just in the hands of big brands – we need to try to help small businesses and creative individuals too. About The Role As a Customer Success Manager at Pencil, you’ll lead by example: managing one of our high‑impact accounts, designing scalable adoption strategies, and...Work at officeFlexible hours1 day per week
Pencil
New York, NY17 hours ago $120k - $165k
...Values We Learn Continuously: We treat every call, commit, and customer moment as a feedback loop. Curiosity is our unfair advantage. We... ...Intelligence? We are on the hunt for trailblazing, customer success representatives who want to help companies achieve amazing growth...Local areaWork from homeFlexible hoursRevenue
New York, NY2 days ago$85.35k - $150k
...it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You... ...looking for a passionate and results‑oriented Senior Customer Success Manager (CSM) to join our team in the Americas. As a CSM at Redis,...Contract workLocal areaRemote workWorldwideFlexible hoursRedis
New York, NY2 days ago- ...upfront costs. We just hit more monthly revenue than we did in seven years at our last startup. Now we’re scaling fast and need a customer success leader who can help us do it right. What You’ll Do Make customers into partners: Onboard, activate, and grow key merchant...Full timeRemote workWeekend work
TITUS
New York, NY2 days ago $55k - $80k
...and make a significant impact on their success Collaborative work environment with cross... ...to shape product enhancements based on customer feedback Minimal travel required (10%) for... ...experience in customer success, account management, or a related field, preferably in the...Immediate startRemote Jobs
New York, NY2 days ago- ...support to patients across an expansive array of specialties, in all 50 states. About the Role OpenLoop is looking for a Customer Success Manager to join our team remotely. In this role, you will support the Customer Success team in delivering a high-quality client experience...Remote workFlexible hours
OpenLoop Health
New York, NY5 days ago $111.15k - $135.85k
...Hi, I’m James - Head of Customer Success at hx. Customer Success at hx is about much more than account management. We work with some of the world’s largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy. Earlier this...Work at officeImmediate startRemote workFlexible hoursNight shifthyperexponential
New York, NY17 hours ago- ...The Role We are seeking a highly motivated Customer Success Manager to join our team. You will help e‑commerce customers get the most out of the Intelligems platform. Reporting to the Head of Customer Success, you will work directly with a portfolio of high‑value...Remote workWork from homeFlexible hours
Intelligems
New York, NY4 days ago - ...: At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach... ...Honeylove, and Clarins. We are looking for an experienced Customer Success Manager who is excited by the opportunity of scaling an AI startup...Remote work
DigitalGenius
New York, NY2 days ago - ...a fast-growing, venture-backed company with an amazing product and a passionate customer base. As we continue to expand, we’re looking for a dynamic and proactive Customer Success Manager to join our team and help take our customer relationships to the next level. Responsibilities...Remote workWork from home
Renterra
New York, NY2 days ago $70k - $75k
...clouds, MariaDB is uniquely positioned as the leading database for modern application development. Summary The Enterprise Customer Success Manager will be responsible for the long‑term success, value, and retention of their customer portfolio utilizing our MariaDB database...Full timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hoursMariaDB plc
New York, NY1 day ago$86.5k - $138.5k
...Overview Box (NYSE:BOX) is the leader in Intelligent Content Management, enabling organizations to fuel collaboration, manage... ...CA, with offices across the United States, Europe, and Asia. Customer Success Manager – West Region Our Customer Success team powers long‑...Work at office3 days per weekBox
New York, NY17 hours ago- ...slow and unreliable; our system uses AI to deliver decision‑ready records much faster and more accurately. About The Role Customer Success Manager – (New York, NY) Full‑time | In‑person | 3+ years of relevant experience required As the founding Customer Success Manager...Full time
Codes Health
New York, NY17 hours ago
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