Records Assistant

Records Assistant

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Well-Being Program
• Paid Time Off (PTO)
• Bereavement Leave
• 12 Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Short & Long-Term Disability Coverage
• Employee Discounts
• 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary : Prepare assigned file sections according to Federal, State and agency regulations. Support various quality assurance functions, including but not limited to document date sequence and document placement. Sort, arrange, and file according to standardized file tab sections, ensuring timely and accurate filing. Facilitate customer service access to client files.

Essential Duties

• Inspect documents, remove staples, duplicates, and separate documents not appropriate to file. File all incoming filing according to standardized file sections per assignment
• Maintain department case list with a high degree of accuracy
• Audit filing to ensure all has transferred to the client file
• Prepare Notice of hearing spread sheet and notify agencies by e-mail
• Facilitate access to client case file
• Other Duties As needed

Minimum Qualifications

Education: High school diploma or equivalent required

Experience: Two years general office experience required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Represent self and the organization in a professional manner
• Work independently with little direct supervision
• Think and write creatively
• Assess a situation and make appropriate recommendations/ decisions
• Research, organize and analyze data
• Solve problems and to think through critical, time sensitive issues
• Establish and maintain relationships
• Work collaboratively with staff at all levels in the organization
• Follow through on commitments, projects and responsibilities
• Read, research and interpret documents such as newspapers, contracts, manuals, journals, financial reports, etc.
• Communicate effectively through writing including articles, presentations, speeches, reports, correspondence, and documentation.
• Speak effectively before small and large groups.
• Calculate figures and amounts.
• Maintain confidential information

Skills:

• Strong Written and Verbal Communication
• Strong follow-up and follow through
• Strong organizational and time management
• Proficiency in Excel and Microsoft Word. Experience with PowerPoint

Other Requirements:

• Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details:
• Clear a reference check.
• Clear a local background check from the County in which you reside.
• Clear a substance abuse screen.
• Provide a copy of all degrees prior to your first day of employment.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at ***email_hidden***.