Senior Account Manager Personal Lines

Job Description

Job Description

In 1974, Malcolm King, Sr. founded King Insurance Partners based on the guiding philosophy of his life: Do all the good you can, in all the ways you can, for all the people you can, in every place you can, at all the times you can, as long as you can . To this day, that remains our core focus and mission.

King Risk Partners, LLC is growing and seeking an exceptional individual with proven discipline, drive to advance and commitment to join our team as a Personal Lines Account Manager. The ideal candidate will be sales and service focused, team-oriented, self-motivated, resourceful, detail-oriented and enjoy working in a collaborative and fast-paced environment. The Personal Lines Account Manager regularly interacts with new and existing clients as needed on the most complex accounts.

As we continue to expand our presence and reputation within the insurance sector, we recognize that the cornerstone of our success is the expertise and dedication of our team members. We’re eager to welcome individuals who are not only passionate about insurance but also excited to contribute their unique skills and perspectives to our dynamic and driven team.

If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success.

The Senior Account Manager – Personal Lines is a client-focused insurance professional responsible for managing and servicing a portfolio of Personal Lines Property and Casualty accounts. This role partners closely with Client Advisors, carriers, and internal teams to ensure accurate policy execution, timely renewals, and high-quality client service. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, collaborative environment while delivering exceptional service and advocacy to clients.  

Duties and Responsibilities: 

• Manage a complex book of Personal Lines Property & Casualty business, including large, multi‑state, or specialty‑focused accounts. 
• Lead and execute all new business, renewal, endorsement, and cancellation workflows with precision and within established timelines. 
• Oversee and proactively manage renewal strategies, collaborating with Client Advisors on marketing approaches, coverage design, and negotiation tactics. 
• Serve as a technical expert, providing guidance on coverage interpretation, carrier requirements, underwriting considerations, and best practices. 
• Conduct advanced risk and exposure analysis, including loss-run evaluation, trend identification, and coverage recommendations. 
• Prepare and review applications, supplemental forms, and underwriting submissions to ensure accuracy and completeness. 
• Market accounts to carriers, perform online rating, coordinate negotiations, and secure competitive terms aligned with client needs. 
• Bind coverage in compliance with carrier authority and ensure all subjectivities are satisfied. 
• Review issued policies for accuracy and coordinate corrections while maintaining quality control standards. 
• Build and maintain strong client relationships through proactive communication, responsiveness, and strategic support. 
• Stay informed on industry trends, market conditions, carrier appetite, and regulatory updates to advise clients and internal stakeholders. 
• Assist in mentoring and supporting Account Managers and Account Assistants as needed. 
• Contribute to departmental initiatives, process improvements, and team success. 
• Perform other duties as assigned. 

Knowledge Skills and Abilities (KSA’s): 

• Expert knowledge of Personal Lines Property & Casualty products, coverages, and regulations. 
• Strong analytical and decision‑making skills with the ability to handle escalated or complex issues. 
• Exceptional client service and relationship‑management skills, with executive‑level professionalism. 
• Advanced organizational and time‑management abilities, capable of coordinating high‑volume and high‑complexity work. 
• Strong written and verbal communication skills, including the ability to explain complex concepts clearly. 
• Ability to collaborate effectively with internal teams, carriers, and clients. 
• High degree of integrity, accountability, and leadership presence. 
• Insurance designations (CISR, CIC, ARM, CPCU, etc.) strongly preferred. 

Education and/or Work Experience Requirements: 

• Active Property & Casualty insurance license (required). 
• Minimum of 5–8 years of personal lines insurance experience, with demonstrated success managing complex accounts. 
• High school diploma or GED required; college degree strongly preferred. 
• Professional insurance designations (CIC, CRM, CPCU, or equivalent) preferred. 
• Previous experience mentoring or supporting junior team members strongly preferred. 

Physical Requirements: 

• Ability to perform essential job functions in compliance with applicable federal, state, and local regulations.  
• Ability to maintain regular and punctual attendance.  
• Ability to communicate clearly via phone, video, and in-person.  
• Occasional lifting of materials up to 10 pounds.  



What We Offer:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

Equal Opportunity Employer

King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Join us in making a difference in the insurance industry.