Payroll Assistant

Payroll Assistant (65765879) Los Angeles, California Salary: USD25 - USD30 per hour Position Overview Our client, a leading independent global investment bank, is seeking a Payroll Assistant to provide immediate operational support for its payroll team on a contract basis. This contractor role is focused on high-volume ticket resolution, data entry, new-hire setups, payroll administration, and transactional support to ensure seamless day-to-day payroll operations. Key Responsibilities Manage and respond to payroll-related cases through ServiceNow, escalating issues as appropriate. Review and process payroll-related requests, transactions, and employee inquiries. Prepare and maintain Workday EIB templates for payroll processing, including ad hoc earnings, deductions, and adjustments. Support new hire payroll setup, including verification of tax forms, employee information, and direct deposit details. Follow up directly with employees regarding missing payroll information and outstanding items. Conduct outreach and resolve direct deposit exceptions, including ACH returns and Notification of Change (NOC) transactions. Coordinate with Benefits teams to collect supporting documentation for retroactive adjustments and payroll impacts. Support payroll activities related to employee status changes, leave of absence (LOA), and return-to-work processes. Escalate urgent Payroll Change Notices (PCNs), including final pay, off-cycle payments, and other time-sensitive payroll transactions. Assist with payroll reconciliations, reporting, audit support, and documentation gathering. Maintain accurate payroll records and ensure compliance with established payroll procedures. Qualifications 1-3 years of payroll, HR operations, shared services, or related administrative experience. Experience working in a fast-paced, high-volume environment. Familiarity with Workday, EIB processing, ServiceNow, or similar HRIS and case management systems preferred. Proficiency in Microsoft Excel, including filtering, formatting, and basic lookup functions. Strong attention to detail and ability to handle confidential employee information. Excellent organizational, communication, and follow-up skills. Ability to prioritize multiple tasks, meet deadlines, and work independently with minimal supervision. #J-18808-Ljbffr Beacon Hill