Sr. NetSuite/Azure Administrator/Analyst

Job Description

Job Description

We are looking for an experienced Sr. NetSuite/Azure Administrator/Analyst to lead the configuration, support, and ongoing enhancement of critical business systems in St. Petersburg, Florida. This role blends deep NetSuite expertise with hands-on administration of connected SaaS platforms, integrations, and Microsoft cloud services. The ideal candidate will work closely with cross-functional teams to improve processes, strengthen system reliability, and deliver practical solutions that help the business operate more effectively.

Responsibilities:

• Oversee the daily administration and continuous optimization of the NetSuite environment, including security roles, permissions, workflows, customizations, forms, dashboards, saved searches, and scheduled jobs.

• Maintain and support integrations across business applications through Celigo or similar iPaaS tools, resolving synchronization issues and preserving accurate data movement between systems.

• Provide administration and user support for connected platforms such as Shopify, Zendesk, Smartsheet, and Expensify, including configuration updates, access setup, issue resolution, and coordination with external vendors.

• Manage the full user account lifecycle within the Microsoft cloud ecosystem, including Entra ID provisioning, deprovisioning, Microsoft 365 licensing, group membership, and access governance.

• Administer single sign-on and application access controls across the business systems portfolio while enforcing security standards, least-privilege principles, and conditional access policies.

• Partner with Finance, Operations, and other stakeholders to gather business needs, translate requirements into system improvements, and help prioritize application changes with leadership.

• Contribute to AI-related initiatives by assessing, testing, configuring, and supporting AI capabilities within platforms such as NetSuite, Zendesk, and Microsoft 365 tools including Copilot.

• Develop reports, dashboards, and saved searches that improve operational visibility and support informed decision-making across departments.

• Deliver day-to-day troubleshooting for business applications and general IT requests, investigate root causes, and escalate complex issues to vendors when appropriate.

• Create automation scripts using PowerShell or comparable tools and maintain clear documentation for configurations, integrations, and business processes.

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related discipline, or equivalent hands-on practical experience.
• At least 3-5 years of experience administering cloud-based business systems and SaaS applications in a systems administration or business systems analyst capacity.
• Minimum of 3 years of direct NetSuite administration experience, including work with permissions, workflows, custom fields and records, forms, saved searches, and data management in a customized production environment.
• Experience supporting Microsoft cloud technologies, including Entra ID and Microsoft 365, with responsibility for user access, licensing, groups, and identity-related administration.
• Proven background managing integrations between cloud applications using Celigo, Boomi, or another comparable iPaaS platform, with the ability to troubleshoot end-to-end data flow issues.
• Working knowledge of key enterprise business processes such as order-to-cash, procure-to-pay, and record-to-report within an ERP-driven environment.
• Practical experience using generative AI tools such as ChatGPT, Claude, or Microsoft Copilot to improve productivity, along with an understanding of how AI features connect with SaaS platforms.
• Strong analytical and communication skills, with the ability to diagnose complex issues, balance competing priorities, document requirements, and work effectively with non-technical stakeholders.