Luxury Spa Hospitality Concierge Franklin - Full Time

Spa ConciergeLove people? Love wellness? Know how to make someone feel genuinely welcome? You may be exactly who we're looking for.At Woodhouse Spa Franklin, luxury is about more than beautiful surroundings. It's about how we make people feel.From the moment a guest walks through our doors, our Spa Concierge team sets the tone: warm, polished, attentive, and genuinely happy to help. We're looking for someone who brings great energy, natural hospitality, and attention to detail to everything they do. Someone who can create a calm experience for our guests while confidently keeping a busy front desk running beautifully behind the scenes.As a Spa Concierge, you'll be at the heart of the guest experience. You'll:Welcome every guest with warmth, confidence, and genuine hospitalityGuide guests through a seamless check-in and check-out experienceManage appointments, scheduling, phones, and guest requests with professionalismHelp guests discover services, enhancements, memberships, and retail products they'll loveAnticipate needs and look for those little opportunities to make someone's visit extra specialKeep our front desk and guest areas polished, organized, and spa-readySupport special events, promotions, and memorable guest experiencesWork closely with our massage, esthetics, and leadership teams to keep each day running smoothlyYou'll thrive here if you…Genuinely enjoy taking care of peopleAre warm, outgoing, polished, and professionalNotice the details others might missCan stay calm, gracious, and solutions-focused when things get busyAre comfortable learning scheduling and point-of-sale technologyEnjoy recommending products and experiences based on what a guest needsLove wellness, beauty, hospitality, or luxury serviceBelieve being a great teammate matters just as much as being great at your own jobAre available to work weekends and understand that they're an important part of the spa industryHospitality, spa, salon, retail, hotel, restaurant, or other guest-facing experience is a plus.Why Woodhouse? Because this isn't just another front desk job. You'll work in a beautiful luxury spa environment surrounded by people who care about creating exceptional experiences—for our guests and for one another.What you can look forward to:Competitive compensationSpa and wellness perksA supportive, team-centered environmentTraining and professional developmentOpportunities to grow and advanceA workplace built around hospitality, professionalism, and heartWellness begins with you. If you're the person who remembers someone's name, notices when they need help, loves making people feel special, and takes pride in creating an exceptional experience…We want to meet you. Woodhouse Spa – Franklin, Tennessee Apply today and come experience what it means to be part of Woodhouse.Compensation: $17.00 - $19.00 per hour