Remote Customer Recovery Manager: Retention & Rescue
Cloudbeds
Dallas, TX
- Remote job
Cloudbeds seeks a Manager, Customer Recovery to lead a team of Recovery Coaches, owning retention motions for mid-market and SMB accounts. You will scale the Intelligent Recovery Motion and oversee the Fire-Team, coordinating with Product, Engineering, Support, and Sales to restore trust. This player-coach role requires 5+ years in Customer Success or post-sales operations and 2+ years of people management. #J-18808-Ljbffr Cloudbeds
Vacancy posted 2 days ago
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