Business Development Manager

Business Development Manager - Memphis, TN Job Summary The Business Development Manager expands market share through new business development, sales opportunities and by providing full end-to-end customer sales and account management. This role generates new business through outside sales activities such as cold calls, prospecting, territory planning, and relationship building. The position is accountable for nurturing relationships to grow revenues through existing customers. A successful Business Development Manager is accountable to sales goals and performance through ongoing personal development. Your Role & Responsibilities Actively and consistently supports all efforts to simplify and enhance the customer experience. Excellent customer service skills including ability to react appropriately in stressful situations and deal with difficult customer situations diplomatically. Attracts new and maintains existing customer relationship via phone, social media, face-to-face meetings, and email (is aware of social selling index via LinkedIn). Engages with decision makers (including executives) during buying process. Targets higher quality leads and leverages existing partnerships to expand the prospect funnel. Acts as a market leader through connections with networking groups, trade associations, and social media groups. Engages in pre-call planning that uses market research to gain insights to customer’s challenges, identifies key stakeholders and challenges customers to think about how to transform the way their business works while demonstrating a strong understanding of the customer’s priorities. Provides consultative account management, post-sale support, frequent contact, and follow-up. Leads strategic market related conversations with customers and can present and upsell additional products depending on the client’s needs. Competencies (Skills & Knowledge You’ll Bring) B2B Sales Experience strongly preferred Experience building strong client relationships. Business perspective-perseverance, patience, and responsiveness. Strong leadership, interpersonal, and communication skills. Ability to sell top down at all levels in a company regardless of the industry. Manage a sales funnel, identify, and develop key account and close business. Understands what makes a business or organization successful as well as staying up to date on daily happenings and developments in the business world. Seeks to become knowledgeable about customers to provide better service. Able to identify and prioritize customer needs, recognize constraints, and deliver on promises. Identifies key components of problems and situations, and generate a range of creative solutions, evaluate them, and choose the most appropriate option. Picks up and assimilates relevant information quickly and easily while learning new tasks. Ability to think on your feet in rapidly changing environments. Builds better relationships with leadership, customers, and colleagues by being trustworthy and working ethically. Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives. Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively. Experience using various technology platforms to drive effective decisions. MVR Requirements Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a motor vehicle under applicable laws and regulations. Benefits Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date 8 Paid Holidays per year Paid Time Off 401(k) Wellness Program Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Employbridge