Receptionist
Serenity Mental Health Centers
Receptionist
Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts
About the Role
As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.
No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast-paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.
What You’ll Do
- Greet every visitor with warmth and professionalism
- Manage check-ins and check-outs, verify information, and assist with forms
- Schedule and confirm appointments
- Maintain a clean, calm, and welcoming front desk area
- Use digital tools and office systems efficiently
- Support teammates and adapt to changing needs
What You Bring
- A people-first attitude with excellent communication skills
- Ability to multitask and stay calm under pressure
- Comfortable using email, calendars, and scheduling systems
- Willingness to learn new processes and tools
- 1+ year of customer-facing experience (retail, hospitality, etc.)
- High School Diploma or GED
Why You’ll Love Working Here
- 10 PTO days (15 after year 1) + 10 paid holidays
- 90% covered health, dental & vision insurance
- 401k + internal growth opportunities
- Referral Bonuses - Get rewarded for bringing great people into the team
About Serenity
At Serenity, we believe in creating positive, life-changing experiences for our visitors. Byleveraginginnovative technology and top-notchservice, we aim to redefine how people engage with our services. Our mission is tohelpindividualstakecontrol of their journey, andwe’relooking for team members who are passionate about making that happen.
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