Receptionist (Customer Service Professional)

Pro Pilates

Job Description

We are seeking an Exceptional well Experienced Customer Service Oriented RECEPTIONIST to join our team! Candidate will be responsible for representing Studio at the highest level of service, assist Clients with schedules and bookings, communicate studio related product and services details, optimizing Teacher schedules as well as other day to day needs in the proper running of the studio.
Applicant must be proficient with MBO.

Responsibilities:

Represent Studio's in a professional manner as the first point of contact
Handle and optimize Client's schedules for present and future dates
Optimize Teacher schedules
Follow up with Clients
Provide proper and correct information about the products and services
Troubleshoot and resolve issues on day to day matters
Keep meticulous notes on interaction with clients or prospective clients
Develop a deep knowledge of studio's products and services

Qualifications:

Previous experience with high level customer service (min 3years)
Must be Proficient with MBO (Mind Body Online)
Strong sales experience,( min 3years)
Experience with Pilates or Health Studio a plus
Multilingual also a plus
Excellent computer skills
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

\nCompany Description

Highly Renown and Respected as the #1 Pilates Health Studio, known for quality of both services and products. Extremely caring about its Client's well being and better quality of life.

Company Description

Highly Renown and Respected as the #1 Pilates Health Studio, known for quality of both services and products. Extremely caring about its Client's well being and better quality of life.

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Vacancy posted 14 days ago

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