Patient Access Representative I

Patient Access Representative I

Patient Access Representative I

Charleston, South Carolina

Patient Access, Records, Health Information, Medical Records & Coding

Business Operations

Full Time

Hospital Authority (MUHA)

Job Description Summary

The Patient Access Specialist reports to the Administrative Coordinator. Under general supervision, The Patient Appointment/Registration Representative provides high level customer service while accurately completing registration. This position is responsible for patient registration, scheduling appointments, answering phone calls, and collecting copays and ensuring correct information is entered into EPIC.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000426 CHS - EMG IOM & Neurovascular (Main)

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.