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Client Support Analyst: Quick Tech Help & Resolution

Vaco Charlotte

A leading workforce solutions provider is seeking a Client Support Analyst in Boston, MA. This role focuses on assisting clients by answering questions, tracking issues, and helping resolve technical problems. Essential responsibilities include responding to client support requests, managing issues, and creating help documentation. Candidates should have a Bachelor's degree or relevant IT experience, along with strong communication and problem-solving skills. Join a dynamic team and contribute to a positive client experience. #J-18808-Ljbffr

Vacancy posted 4 days ago
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