Client Support Analyst: Quick Tech Help & Resolution
Vaco Charlotte
A leading workforce solutions provider is seeking a Client Support Analyst in Boston, MA. This role focuses on assisting clients by answering questions, tracking issues, and helping resolve technical problems. Essential responsibilities include responding to client support requests, managing issues, and creating help documentation. Candidates should have a Bachelor's degree or relevant IT experience, along with strong communication and problem-solving skills. Join a dynamic team and contribute to a positive client experience. #J-18808-Ljbffr
- A reputable client support company in Boston seeks a Client Support Analyst to assist clients by answering questions and resolving technical issues. This role involves logging and prioritizing support requests and creating documentation. Ideal candidates possess a Bachelor...Help
- ...one telephone and remote support for user technologies. The... ...issues, and documenting resolutions in the ticketing or knowledge... ...management system to help resolve similar problems more quickly in the future. Serve as backup... ...of resources. Track all client interactions and document...HelpRemote work
$77.75k - $82k
...IT Support Analyst Are you excited by the idea of joining a world-class... ...candidate will be an energetic quick learner with strong... ...ticketing system from intake through resolution, and use current standards and... ...thrives. Our differences help our community advance Harvard...HelpWork experience placementShift workNight shiftEarly shift$58k - $72k
...Help Desk Technician Boston Managed IT (BMIT) is a Managed... ...businesses across Greater Boston. We support clients in healthcare, finance,... .... You'll resolve issues quickly, communicate clearly, and escalate... ...Document all incidents and resolutions in our ticketing system (...HelpWork at officeRemote work$34 - $38 per hour
...Title: IT Support Specialist Pay: $34-38/hr Structure: 6 month ongoing contract... ...incident and request response and resolution. These activities include responding to... ...We're partners in transformation. We help clients activate ideas and solutions to take advantage...HelpOngoing contractContract workTemporary work$33 per hour
...deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Help Desk Analyst . For applicants who are... .... The IT organization supports thousands of employees by ensuring... ...teams as needed. Respond quickly and professionally to requests...HelpWork at officeRemote work$70k - $90k
...AI Support Analyst The AI Support Admin plays a critical role in ensuring... ...about AI, patience in helping users, and the technical acumen... ...of known issues, resolutions, and best practices to improve... ...about delivering exceptional client service Knowledgeable about...HelpWork at officeLocal areaRemote work2 days per week$48.8k - $65.1k
...job to do for our clients. That's why we are... ...and solutions to help them feel confident... ...on the IT Service Tech team, you'll play... ...provides advanced support to end-users. This... ...tickets ensuring timely resolution. ~... ...simultaneously; able to quickly re-adjust...HelpWork at officeRemote workMonday to Friday2 days per week$80k - $90k
...quality advice and novel solutions to our clients' legal issues. We are known for handling... ...We are seeking a Technology Support Analyst to join our Firm. This position will be... ...ensuring best practices are followed. Helps to maintain Firm policies and procedures...HelpWork experience placementWork at officeLocal areaRemote workShift work$85k - $100k
...resource recovery. Veolia helps commercial, industrial... ...The Senior, Helpdesk Analyst position plays a key... ...providing technical support to the Veolia business... ...point of contact for resolution of technical support issues... ...new technologies quickly and to effectively retain...HelpWork at officeLocal areaRemote workShift work- ...be joining the US Service and Support team building the foundations... ...inquiries, managing case resolutions and providing internal teams... ...on-site customer training and helps the customer with protocol and... ...products as professionally and quickly as possible Frequently interact...HelpRemote work
$80k - $95k
...employee-owned firm that supports mission-driven... ...change. Our mission: to help nonprofit organizations... ...are seeking a Technical Analyst (TA) to join our Managed... ...will work closely with Client Success Managers (CSM)... ...track issues and their resolution Lead client trainings to...HelpFull timeTemporary work$21 - $24 per hour
...Description Insight Global is seeking a motivated Helpdesk Technician to join our client, an American energy storage company, based in Somerville, MA. This Helpdesk Tech will be responsible for supporting a large corporate office made up of Windows and Mac users. The role is...HelpContract workWork at officeRemote work$70k - $80k
Our client is an international law firm based in Boston, MA that... ...an annual basis. Job Title Help Desk Analyst Location Boston, MA -... ...responsible for white glove technical support services for internal and... ...and providing Tier 1 resolution support via office, phone, and...HelpWork at officeImmediate startRemote work- ...systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we... ...updates, and backups Document resolutions, create internal knowledge base... ...points if you have experience with help desk ticketing systems (like...HelpRemote work
$36.06 - $48.53 per hour
...delivering world‑class support services across all... ...Lead Service Desk Analyst acts as an escalation... ..., curiosity, helpful engagement with clients and colleagues, and... ...technical issues to resolution is critical. Primary... ...security in order to quickly identify potential business...HelpHourly payWork experience placementLocal areaRemote workShift work$75k
Basic Purpose: Responsible for supporting sales efforts of Associate... ...onboarding of new accounts for clients, providing client service... ...private placements). This includes helping clients fill out paperwork... ...contribution. Able to learn quickly, retain knowledge and information...HelpTemporary work- We're quickly growing and super excited for you to join... ...with modern tech, friendly products, and... ...IT infrastructure, and supporting our sales and customer... ...related questionnaires, helping build trust and confidence... ...leadership teams to address client concerns related to security...HelpPart timeRemote workWorldwideFlexible hours
$80k - $140k
...you would be responsible for managing medium to large sized clients and supporting Vice Presidents or Senior Vice Presidents with the larger/more... ...for accuracy. What we value These skills will help you succeed in this role Experience in relationship management...HelpTemporary workFlexible hours$70k - $130k
...looking for Experience in client management, strong verbal and... ...real estate. Our products help our clients make better investment... ...located in North America supporting and working with relationship... ...with the knowledge/answers to quickly and effectively respond to...HelpTemporary workFlexible hours- ...be join one of the nation's largest custody banks in support of their VDI PMO. This team was created to support a... ...to roll VDI's out to the entire organization. Our Client,is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program...HelpFlexible hours
- ...Job Title: L2 Operational analyst with Aladdin platform experience... ...including administration and L2 support working with the vendor... ...traded in Aladdin. Support client/user requests related to the Aladdin... ...Good understanding of SQL to help dive into Aladdin Database for...HelpFull time
- ...professional services firm to hire a Help Desk Specialist for their internal... ...the go-to person for technical support and thrives in a polished, client-facing environment supporting attorneys... ..., and application issues through resolution Supporting Microsoft Office (201...HelpWork at officeRemote workMonday to Friday
$70k - $80k
...Senior Helpdesk Analyst (Tier 2/3) As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to Vanderweil internal clients. You will have opportunities to work with new technology and latitude to...Help- ...issues to achieve first call resolution metrics. Consistently adhere... ...and address second level support tickets. Utilize general troubleshooting... ...agreements. Assist with client onboarding projects and other... ...of experience in a previous help desk environment ~...HelpWork experience placement
- ...IT Help Desk Technician Position at Zones... ...provide Level 1-2 support to customer's end-users... .... The Service Desk Analyst will troubleshoot,... ...our State of Mass client via telephone, chat... ...learn new concepts quickly Support will... ...have a passion for tech, who embrace change...HelpHourly payContract work
- ...Technical Analyst Level I The Technical Analyst Level I is responsible for providing support to end users on a variety of issues. It is a combination position of Help Desk Support and PC Maintenance. Primary... ...to ensure a timely resolution and knowledge article information...HelpWork at officeWeekend work
- ...Accenture plays a vital role in supporting the Centers for Medicare &... ...we invite you to join us in helping empower employers and strengthen... .... The ENHD Support Analyst is a key member of our fully... ...of education, certifications, client requirements, contract-specific...HelpContract workRemote workAfternoon shift
$52.9k - $68.69k
...provides first-level technical support for users of enterprise IT... ...urgency are captured for efficient resolution. Follow established... ...IT support, service desk, or help desk roles providing direct end... ...of education, certifications, client requirements, contract-...HelpContract workWork experience placementWork at officeRemote work- ...Technical Support Specialist Plasmidsaurus' Technical Support... ...sciences who are passionate about helping researchers succeed and... ...for our sequencing services, quickly interpreting scientific information... ...rapid and precise inquiry resolution. Monitor sequencing process...HelpWork at officeMonday to Friday
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