Administrative Associate

About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervise sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post‑Release Supervision & Parole Commission. We have a mission that matters! Description of Work The primary purpose of this position is to serve as the office coordinator for the Diagnostic Services Branch and provide administrative and clerical support to ensure the efficient operation of the branch. Responsibilities Perform general office duties; prepare, type, and proofread reports submitted to sentencing courts and other correspondence. Assist with the preparation of materials for trainings, meetings, and audits conducted by Diagnostic Specialists. Collect and maintain data; manage and organize electronic files within the I‑drive. Operate standard office equipment; answer and direct telephone calls; take accurate messages. Provide additional administrative support to the Diagnostic Services Branch as needed. Proofread documents for accuracy, grammar, punctuation, spelling, formatting, and typographical errors to ensure a high level of quality and professionalism. Knowledge, Skills, and Abilities Documented experience with verbal and written communication skills, including professional telephone etiquette and exceptional customer service. Documented advanced computer proficiency and working knowledge of Microsoft Office Suite and other standard business software applications. Documented ability to prepare, edit, format, and produce a variety of correspondence, reports, forms, and other documents using advanced word processing skills. Salary Salary Range: $31,200.00 - $51,249.00. Benefits The State of North Carolina offers comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program. Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. #J-18808-Ljbffr