Technical Specialist

Description As a Technical Specialist on the MXO New Verticals team, you will serve as a subject matter expert on catalog systems, data pipelines, and workflow automation. You'll handle complex catalog and tooling issues, perform data validation and root cause analysis, and drive improvements that enhance accuracy and efficiency across our workflows. You'll also partner with Product, Engineering, and Operations to test and integrate new tools, ensuring they meet operational standards. This role requires technical curiosity, data fluency, and a passion for using technology and AI to improve how we work. Act as a subject matter expert for complex catalog workflows, data models, and system integrations. Troubleshoot and resolve escalations using SQL, MODE, and Snowflake to identify root causes and validate data accuracy. Partner cross-functionally with Product, Engineering, and Tooling teams to test, document, and operationalize new solutions. Leverage AI and automation tools to identify workflow improvements, detect errors, and enhance data quality. Write and refine structured prompts for troubleshooting and automation tasks; help the team adopt effective prompt-writing practices. Identify recurring system issues and provide data-backed recommendations for tooling and process enhancements to leadership and cross functional partners. Support the rollout of new technical workflows, ensuring accuracy, testing coverage, and clear documentation. Serve as a go to for Specialists on technical best practices, data literacy, and efficient tool use. Uphold high standards for quality, accuracy, and efficiency across all deliverables. Skills Excel Data sets Analytics Mode SQL Data entry Additional Skills & Qualifications Have advanced analytical and technical problem-solving skills and thrive in detail-oriented work. Proficient in SQL and can independently query MODE, Snowflake, or other data environments. Experience with automation tools, AI-assisted workflows, or scripting (Apps Script, Python, OpenAI, Gemini or equivalent). Strong systems thinking - connecting how tools, data, and workflows interact. Communicate complex information clearly, both in written documentation and real-time troubleshooting. Curious and proactive about exploring new tools, AI models, and automation methods that enhance productivity. Enjoys mentoring peers and helping others build technical confidence. Adapt quickly in a fast-paced, evolving environment with multiple priorities. Experience Level Entry Level Job Type & Location Contract position based out of Phoenix, AZ. Pay and Benefits Pay range: $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type Fully remote position. Application Deadline This position is anticipated to close on May 4, 2026. Equal Opportunity Employment TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr TEKsystems