Restaurant General Manager | High-Volume Fast Casual

Job Description

Job Description

Job Overview

We are seeking an energetic, driven, and hands-on General Manager to lead operations in a high-volume, fast-casual restaurant environment.

This is a unique leadership opportunity designed for a high-performance operator who thrives in fast-paced service environments and enjoys a dynamic seasonal structure. You will oversee a 32-week peak operational season , taking full ownership of restaurant operations, team performance, guest experience, and financial results.

During the peak season, you will be fully immersed in daily operations, leading from the floor, building strong teams, and driving execution across all departments. Outside of peak season, the role offers significantly reduced operational demands, providing extended time off and work-life flexibility.

This position is ideal for a motivated hospitality leader who wants both strong earning potential and long-term career growth within a structured but fast-moving environment.

Key Responsibilities

Restaurant Leadership & Team Development

• Lead, coach, and develop FOH and BOH teams to ensure operational excellence
• Recruit, hire, onboard, train, and retain high-performing staff
• Conduct performance evaluations and ongoing coaching and mentorship
• Manage employee performance including recognition, corrective action, and development plans
• Foster a strong, positive, high-performance team culture
• Ensure consistent communication across all levels of staff and management

Operations Management

• Oversee all daily restaurant operations during peak season
• Ensure high standards of food quality, cleanliness, safety, and service
• Maintain full compliance with health and safety regulations
• Manage inventory, ordering, purchasing, and vendor relationships
• Identify operational issues and implement effective solutions
• Make real-time operational decisions in a fast-paced environment

Financial & Business Performance

• Maintain full P&L accountability for the restaurant
• Drive revenue growth and profitability targets
• Control labor, food cost, inventory, and controllable expenses
• Analyze sales trends and financial reports to improve performance
• Execute action plans to improve efficiency and margins
• Align staffing and scheduling with labor budgets

Guest Experience & Brand Standards

• Lead by example in delivering exceptional guest experiences
• Resolve guest concerns quickly and professionally
• Monitor guest feedback and online reviews for improvement opportunities
• Ensure consistent brand standards and service execution
• Promote a hospitality-driven culture focused on service excellence

Performance Expectations

Success in this role will be measured by:

• Revenue and profitability performance
• Labor and food cost control
• Guest satisfaction and service quality
• Team retention and engagement
• Operational consistency and compliance
• Execution of business and performance goals

Qualifications

Required Experience

• 3–5+ years of restaurant management experience
• 2+ years managing supervisors or large hourly teams
• Strong background in high-volume restaurant environments preferred

Skills & Competencies

• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Strong financial and business acumen (P&L understanding)
• Ability to analyze data and drive operational improvements
• Strong problem-solving and decision-making skills
• Ability to thrive in fast-paced, high-pressure environments
• Commitment to guest experience excellence

Physical Requirements

• Ability to stand and move for extended periods
• Ability to lift up to 50 lbs
• Ability to work in a high-volume restaurant environment

Schedule

• Flexible availability including nights, weekends, and holidays
• Ability to work up to 60 hours per week during peak season
• Full commitment required during 32-week operational season

Compensation & Benefits

• $70,000 – $85,000 annual salary (based on experience)
• Performance-based growth opportunities
• Health, Dental, and Vision insurance
• Paid Time Off and Sick Time
• 401(k) retirement plan

Why This Role

• High-impact leadership role with full operational ownership
• Fast-paced, high-volume environment with real decision-making authority
• Strong earning potential + structured seasonal work-life balance
• Opportunity for long-term growth within a growing hospitality operation

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.